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CONDENSED CONSOLIDATED BALANCE SHEETS - UNAUDITED (USD $)
In Thousands, unless otherwise specified
Mar. 31, 2015
Dec. 31, 2014
Current assets:    
Cash and cash equivalents $ 89,277us-gaap_CashAndCashEquivalentsAtCarryingValue $ 81,712us-gaap_CashAndCashEquivalentsAtCarryingValue
Short-term investments 80,617us-gaap_ShortTermInvestments 120,088us-gaap_ShortTermInvestments
Total cash, cash equivalents and short-term investments 169,894us-gaap_CashCashEquivalentsAndShortTermInvestments 201,800us-gaap_CashCashEquivalentsAndShortTermInvestments
Trade accounts receivable:    
Billed, net of allowance of $3,187 and $3,323 180,096us-gaap_AccountsReceivableNetCurrent 184,369us-gaap_AccountsReceivableNetCurrent
Unbilled 44,281us-gaap_UnbilledReceivablesCurrent 42,439us-gaap_UnbilledReceivablesCurrent
Deferred income taxes 10,086us-gaap_DeferredTaxAssetsNetCurrent 13,204us-gaap_DeferredTaxAssetsNetCurrent
Income taxes receivable 5,799us-gaap_IncomeTaxesReceivable 7,851us-gaap_IncomeTaxesReceivable
Other current assets 28,412us-gaap_OtherAssetsCurrent 28,470us-gaap_OtherAssetsCurrent
Total current assets 438,568us-gaap_AssetsCurrent 478,133us-gaap_AssetsCurrent
Non-current assets:    
Property and equipment, net of depreciation of $140,469 and $138,065 36,991us-gaap_PropertyPlantAndEquipmentNet 38,326us-gaap_PropertyPlantAndEquipmentNet
Intangible assets 86,115us-gaap_FiniteLivedIntangibleAssetsNet 91,635us-gaap_FiniteLivedIntangibleAssetsNet
Goodwill 219,666us-gaap_Goodwill 225,269us-gaap_Goodwill
Deferred income taxes 9,169us-gaap_DeferredTaxAssetsNetNoncurrent 8,890us-gaap_DeferredTaxAssetsNetNoncurrent
Income taxes receivable 1,282us-gaap_IncomeTaxesReceivableNoncurrent 1,333us-gaap_IncomeTaxesReceivableNoncurrent
Other assets 18,425us-gaap_OtherAssetsNoncurrent 16,142us-gaap_OtherAssetsNoncurrent
Total non-current assets 371,648us-gaap_AssetsNoncurrent 381,595us-gaap_AssetsNoncurrent
Total assets 810,216us-gaap_Assets 859,728us-gaap_Assets
Current liabilities:    
Current maturities of long-term debt 7,500us-gaap_LongTermDebtCurrent 22,500us-gaap_LongTermDebtCurrent
Client deposits 32,952csgs_ClientDeposits 35,791csgs_ClientDeposits
Trade accounts payable 31,224us-gaap_AccountsPayableCurrent 37,052us-gaap_AccountsPayableCurrent
Accrued employee compensation 40,858us-gaap_EmployeeRelatedLiabilitiesCurrent 51,441us-gaap_EmployeeRelatedLiabilitiesCurrent
Deferred revenue 47,141us-gaap_DeferredRevenueCurrent 40,004us-gaap_DeferredRevenueCurrent
Income taxes payable 486us-gaap_AccruedIncomeTaxesCurrent 984us-gaap_AccruedIncomeTaxesCurrent
Other current liabilities 21,295us-gaap_OtherLiabilitiesCurrent 23,375us-gaap_OtherLiabilitiesCurrent
Total current liabilities 181,456us-gaap_LiabilitiesCurrent 211,147us-gaap_LiabilitiesCurrent
Non-current liabilities:    
Long-term debt, net of unamortized original issue discount of $12,653 and $14,169 277,972us-gaap_LongTermDebtNoncurrent 233,331us-gaap_LongTermDebtNoncurrent
Deferred revenue 8,798us-gaap_DeferredRevenueNoncurrent 9,648us-gaap_DeferredRevenueNoncurrent
Income taxes payable 1,613us-gaap_AccruedIncomeTaxesNoncurrent 1,613us-gaap_AccruedIncomeTaxesNoncurrent
Deferred income taxes 18,588us-gaap_DeferredTaxLiabilitiesNoncurrent 20,445us-gaap_DeferredTaxLiabilitiesNoncurrent
Other non-current liabilities 14,751us-gaap_OtherLiabilitiesNoncurrent 15,821us-gaap_OtherLiabilitiesNoncurrent
Total non-current liabilities 321,722us-gaap_LiabilitiesNoncurrent 280,858us-gaap_LiabilitiesNoncurrent
Total liabilities 503,178us-gaap_Liabilities 492,005us-gaap_Liabilities
Stockholders' equity:    
Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares issued and outstanding      
Common stock, par value $.01 per share; 100,000 shares authorized; 32,752 and 33,945 shares outstanding 671us-gaap_CommonStockValue 667us-gaap_CommonStockValue
Common stock warrants; 2,851 and 2,851 warrants issued and outstanding 7,310us-gaap_WarrantsAndRightsOutstanding 6,694us-gaap_WarrantsAndRightsOutstanding
Additional paid-in capital 477,969us-gaap_AdditionalPaidInCapitalCommonStock 486,414us-gaap_AdditionalPaidInCapitalCommonStock
Treasury stock, at cost, 34,356 and 32,763 shares (804,437)us-gaap_TreasuryStockValue (757,478)us-gaap_TreasuryStockValue
Accumulated other comprehensive income (loss):    
Unrealized gain on short-term investments, net of tax 9us-gaap_AccumulatedOtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentNetOfTax 6us-gaap_AccumulatedOtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentNetOfTax
Cumulative foreign currency translation adjustments (22,921)us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax (13,386)us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax
Accumulated earnings 648,437us-gaap_RetainedEarningsAccumulatedDeficit 644,806us-gaap_RetainedEarningsAccumulatedDeficit
Total stockholders' equity 307,038us-gaap_StockholdersEquity 367,723us-gaap_StockholdersEquity
Total liabilities and stockholders' equity 810,216us-gaap_LiabilitiesAndStockholdersEquity 859,728us-gaap_LiabilitiesAndStockholdersEquity
Software    
Non-current assets:    
Intangible assets 42,086us-gaap_FiniteLivedIntangibleAssetsNet
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_ComputerSoftwareIntangibleAssetMember		 44,732us-gaap_FiniteLivedIntangibleAssetsNet
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_ComputerSoftwareIntangibleAssetMember
Client contracts    
Non-current assets:    
Intangible assets $ 44,029us-gaap_FiniteLivedIntangibleAssetsNet
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CustomerContractsMember		 $ 46,903us-gaap_FiniteLivedIntangibleAssetsNet
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CustomerContractsMember