Exhibit 10.14A

                                FIRST AMENDMENT
                                      to
                             EMPLOYMENT AGREEMENT
                                     among
                        CSG SYSTEMS INTERNATIONAL, INC.
                                      and
                               CSG SYSTEMS, INC.
                                      and
                                NEAL C. HANSEN

     This First Amendment (the "Amendment") is made this 30th day of June, 2000,
among CSG SYSTEMS INTERNATIONAL, INC. ("CSGS"), a Delaware corporation, CSG
SYSTEMS, Inc. ("Systems"), a Delaware corporation, and NEAL C. HANSEN (the
"Executive"). CSGS and SYSTEMS collectively are referred to in this Amendment
and the Employment Agreement as the "Companies."

                                   RECITALS

     WHEREAS, Companies and the Executive entered into the Employment Agreement
dated November 17, 1998 (the "Employment Agreement"); and

     WHEREAS, Companies desire to amend the Employment Agreement as herein set
forth.

     NOW, THEREFORE, in consideration of the foregoing recitals and the
respective covenants and agreements of the parties contained in this document,
the Companies and the Executive agree as follows:

     1.  The following provision is added to the end of Paragraph 6 of the
         Employment Agreement:

     "During the term of this Agreement, the Executive and the Executive's
     designees shall be entitled to use of the Companies' aircraft(s) at the
     Companies' expense (i) in the performance of the Executive's duties and
     responsibilities under this Agreement, and (ii) for legitimate personal
     use; provided, however, the Executive is responsible for any personal
     income taxes due as a result of any income that is imputed to the Executive
     as a result of the Executive's personal use of the Companies' aircraft(s).

     2.  Any terms in initial capital letters or all capital letters used as a
         defined term, but not defined in this Amendment, shall have the meaning
         set forth in the Employment Agreement. If any of the terms and
         conditions in this Amendment conflict with those in the Agreement, the
         terms and conditions of this Amendment shall take precedence. Upon
         execution of this Amendment by the parties, any subsequent reference to
         the Employment Agreement between the parties shall mean the Employment
         Agreement as amended by this Amendment. Except as amended by this
         Amendment, the terms and conditions set forth in the Agreement shall
         continue in full force and effect according to their terms.

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     IN WITNESS WHEREOF, each of the Parties has caused this Amendment to be
executed as of the date first written above.

CSG SYSTEMS INTERNATIONAL, INC.,


By: /s/ John P. Pogge
   ------------------------------
    John P. Pogge, President


CSG SYSTEMS, INC.,


By: /s/ John P. Pogge
   ------------------------------
    John P. Pogge, President



       /s/ Neal C. Hansen
---------------------------------
       Neal C. Hansen

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