Revenue Recognition (Tables)

6 Months Ended

Jan. 31, 2020

Revenue Recognition and Deferred Revenue [Abstract]

Schedule of revenues disaggregated by business segment and service offered to customers

	Three Months Ended January 31,				Six Months Ended January 31,
	2020		2019		2020		2019
	(in thousands)
Core Operations:
Boss Revolution Calling	$	112,775	$	122,146	$	229,016	$	245,659
Carrier Services		101,659		127,896		215,176		270,118
Mobile Top-Up		75,818		64,276		152,633		129,623
Other		10,951		16,770		22,357		31,527
Growth		9,777		6,862		19,370		12,872
Total Telecom & Payment Services		310,980		337,950		638,552		689,799
net2phone-UCaaS		7,939		6,027		15,161		10,832
net2phone-Platform Services		4,971		5,496		10,376		11,158
Total net2phone		12,910		11,523		25,537		21,990
Total	$	323,890	$	349,473	$	664,089	$	711,789

Schedule of revenues disaggregated by geographic region

(in thousands)	Telecom & Payment Services		net2phone		Total
Three Months Ended January 31, 2020
United States	$	210,990	$	8,575	$	219,565
Outside the United States:
United Kingdom		36,151		3		36,154
Netherlands		49,692		—		49,692
Other		14,147		4,332		18,479
Total outside the United States		99,990		4,335		104,325
Total	$	310,980	$	12,910	$	323,890

(in thousands)	Telecom & Payment Services		net2phone		Total
Three Months Ended January 31, 2019
United States	$	225,246	$	8,094	$	233,340
Outside the United States:
United Kingdom		48,939		8		48,947
Netherlands		48,057		—		48,057
Other		15,708		3,421		19,129
Total outside the United States		112,704		3,429		116,133
Total	$	337,950	$	11,523	$	349,473

(in thousands)	Telecom & Payment Services		net2phone		Total
Six Months Ended January 31, 2020
United States	$	429,599	$	17,108	$	446,707
Outside the United States:
United Kingdom		71,943		7		71,950
Netherlands		104,634		—		104,634
Other		32,376		8,422		40,798
Total outside the United States		208,953		8,429		217,382
Total	$	638,552	$	25,537	$	664,089

(in thousands)	Telecom & Payment Services		net2phone		Total
Six Months Ended January 31, 2019
United States	$	456,870	$	16,024	$	472,894
Outside the United States:
United Kingdom		99,411		16		99,427
Netherlands		98,979		—		98,979
Other		34,539		5,950		40,489
Total outside the United States		232,929		5,966		238,895
Total	$	689,799	$	21,990	$	711,789

Schedule of information about contract liability balance

	Three Months Ended January 31,				Six Months Ended January 31,
	2020		2019		2020		2019
	(in thousands)
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period	$	28,586	$	28,502	$	34,234	$	36,177

Schedule of deferred customer contract acquisition costs

	January 31, 2020		July 31, 2019
	(in thousands)
Deferred customer contract acquisition costs included in "Other current assets"	$	1,992	$	1,474
Deferred customer contract acquisition costs included in "Other assets"		2,069		1,716
Total	$	4,061	$	3,190

Schedule of amortization of deferred customer contract acquisition costs

	Three Months Ended January 31,				Six Months Ended January 31,
	2020		2019		2020		2019
	(in thousands)
Amortization of deferred customer contract acquisition costs	$	615	$	557	$	1,166	$	752