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Revenue Recognition (Tables)
6 Months Ended
Jan. 31, 2019
Revenue Recognition [Abstract]  
Schedule of revenues disaggregated by business segment and service offered to customers

  Three Months Ended
January 31,
  Six Months Ended
January 31,
 
  2019  2018  2019  2018 
  (in thousands) 
Core Operations:   
Boss Revolution Calling $122,146  $131,621  $245,659  $263,805 
Carrier Services  127,896   170,804   270,118   339,634 
Mobile Top-Up  64,276   62,131   129,623   123,615 
Other  16,603   17,480   31,197   35,509 
Growth  7,029   5,029   13,202   9,585 
Total Telecom & Payment Services  337,950   387,065   689,799   772,148 
net2phone-UCaaS  6,027   3,233   10,832   5,630 
net2phone-Platform Services  5,496   5,066   11,158   10,457 
Total net2phone  11,523   8,299   21,990   16,087 
All Other     519      1,203 
Total $349,473  $395,883  $711,789  $789,438 

Schedule of revenues disaggregated by geographic region

(in thousands) Telecom & Payment Services  net2phone  All Other  Total 
Three Months Ended January 31, 2019            
United States $225,706  $8,094  $       —  $233,800 
Outside the United States:                
United Kingdom  49,075   8      49,083 
Netherlands  48,057         48,057 
Other  15,112   3,421      18,533 
Total outside the United States  112,244   3,429      115,673 
Total $337,950  $11,523  $  $349,473 

 

(in thousands) Telecom & Payment Services  net2phone  All Other  Total 
Three Months Ended January 31, 2018            
United States $265,072  $6,463  $519  $272,054 
Outside the United States:                
United Kingdom  54,782         54,782 
Netherlands  47,152         47,152 
Other  20,059   1,836      21,895 
Total outside the United States  121,993   1,836      123,829 
Total $387,065  $8,299  $519  $395,883 

 

(in thousands) Telecom & Payment Services  net2phone  All Other  Total 
Six Months Ended January 31, 2019            
United States $453,596  $16,024  $      —  $469,620 
Outside the United States:                
United Kingdom  103,467   16      103,483 
Netherlands  98,979         98,979 
Other  33,757   5,950      39,707 
Total outside the United States  236,203   5,966      242,169 
Total $689,799  $21,990  $  $711,789 

 

(in thousands) Telecom & Payment Services  net2phone  All Other  Total 
Six Months Ended January 31, 2018            
United States $522,269  $12,443  $1,203  $535,915 
Outside the United States:                
United Kingdom  115,313         115,313 
Netherlands  96,861         96,861 
Other  37,705   3,644      41,349 
Total outside the United States  249,879   3,644      253,523 
Total $772,148  $16,087  $1,203  $789,438 

Schedule of information about contract liability balance
    Three Months Ended
January 31,
    Six Months Ended
January 31,
 
    2019     2019  
    (in thousands)  
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period   $ 16,488     $ 18,624