(Translation of Registrant’s Name into English)
|
(Address of Principal Executive Offices)
|
99.1
|
NICE Actimize Positioned as Overall Leader in the 2022 Quadrant Knowledge Trade Surveillance and Monitoring Report, dated December 1, 2022.
|
99.2
|
NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix 2022, dated December 5, 2022.
|
99.3
|
NICE Actimize Partners with The Knoble Non-Profit Network to Fight Human Trafficking, Fraud Scams and Other Financial Crimes, dated December 7, 2022.
|
99.4
|
NICE Enlighten XO Receives 2022 Industry Award from Speech Technology for Boosting Contact Center Performance with AI-Based Solutions, dated December 8, 2022.
|
99.5
|
NICE Launches Enlighten AutoSummary, Empowering Agents To Deliver Seamless CX, dated December 12, 2022.
|
99.6
|
NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application Smarter, dated December 15, 2022.
|
99.7
|
NICE Wins 2022 Best Practices Award for Technology Innovation Leadership in Asia-Pacific Market, dated December 19, 2022.
|
99.8
|
NICE Actimize Cloud-Based SURVEIL-X Wins 2022 RegTech Asia Insight Awards for Best Trade Surveillance Solution, dated December 20, 2022.
|
99.9
|
TVD Holdings PCL Improves Sales Effectiveness and Agent Satisfaction with NICE Interaction Analytics, dated December 21, 2022.
|
99.10
|
NICE Evidencentral Community Portal Achieves Two Major Milestones in Worldwide Digital Evidence Management, dated December 22, 2022.
|
99.11
|
NICE Enlighten AI Receives 2022 CUSTOMER Magazine Innovation Award For Setting the Standard in Customer Experience, dated December 27, 2022.
|
|
NICE LTD.
Name: /s/ Tali Mirsky
Title: Corporate VP, General Counsel and Corporate Secretary
Dated: January 4, 2023
|
• |
NICE Customer Experience Interactions (CXi) is a framework delivered through a unified suite of applications on the CXone platform. CXi empowers organizations to
meet customers wherever their journeys begin, enables resolution through AI and data-driven self-service, and prepares agents to resolve customer issues. The CXi approach combines CCaaS, workforce optimization, speech and text analytics,
artificial intelligence, and digital self-service.
|
• |
NICE introduced Enlighten AI for Complaint Management, which automatically identifies and categorizes consumer complaints and automates the remediation process.
Driven by NICE’s AI engine, the solution analyzes 100 percent of interactions across all communication channels and operationalizes root-cause insights to protect organizations from reputational and compliance risks. NICE Enlighten AI for
Complaint Management also serves as an early warning system, notifying companies of the potential risk of regulatory action.
|
• |
NICE partnered with Google Cloud, integrating CXone with Google Cloud Contact Center Artificial Intelligence (CCAI), enabling intelligent natural language
capabilities across the customer journey, including self-service bots and agent-facing virtual assistants. CXone Virtual Agent Hub allows businesses to expand their customer self-service capabilities with conversational bots for voice and
chat that leverage Google Cloud’s Contact Center AI.
|
• |
Visit the NICE website by clicking here.
|
• |
Email PSInfo@NICE.com for more information.
|