zk1517387.htm

0001178913-15-003014.txt : 20151008 0001178913-15-003014.hdr.sgml : 20151008 20151008060116 ACCESSION NUMBER: 0001178913-15-003014 CONFORMED SUBMISSION TYPE: 6-K PUBLIC DOCUMENT COUNT: 10 CONFORMED PERIOD OF REPORT: 20151008 FILED AS OF DATE: 20151008 DATE AS OF CHANGE: 20151008 FILER: COMPANY DATA: COMPANY CONFORMED NAME: NICE SYSTEMS LTD CENTRAL INDEX KEY: 0001003935 STANDARD INDUSTRIAL CLASSIFICATION: ELECTRONIC COMPUTERS [3571] IRS NUMBER: 000000000 FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 6-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-27466 FILM NUMBER: 151149977 BUSINESS ADDRESS: STREET 1: 8 HAPNINA STREET STREET 2: P.O.B. 690 CITY: RA'ANANA STATE: L3 ZIP: 43107 BUSINESS PHONE: 972-9-775-3777 MAIL ADDRESS: STREET 1: 8 HAPNINA STREET STREET 2: P.O.B. 690 CITY: RA'ANANA STATE: L3 ZIP: 43107 6-K 1 zk1517387.htm 6-K zk1517387.htm

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13A-16 OR 15D-16 OF

THE SECURITIES EXCHANGE ACT OF 1934

For the month of September 2015 (Report No. 1)

Commission File Number: 0-27466

NICE-SYSTEMS LTD.

(Translation of Registrant's Name into English)

22 Zarchin Street, P.O. Box 690, Ra'anana, Israel

(Address of Principal Executive Offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F x Form 40-F o

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____

CONTENTS

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1	NICE Receives Three CONAREC Customer Service Excellence Awards, Dated September 1, 2015

99.2	NICE Implementation at PT Bank Permata Tbk Gains Recognition as Best CRM Project in Indonesia by The Asian Banker, Dated September 2, 2015

99.3	NICE Leads North American Market for Quality Management and Workforce Management according to Frost & Sullivan, Dated September 3, 2015

99.4	NICE to Supply Philadelphia PD with Expanded 9-1-1 Call Recording and Incident Management Capacity for Pope Francis Visit, Dated September 9, 2015

99.5	Celcom Axiata Berhad Achieves 16-Point NPS Improvement with NICE Voice of the Customer Solution, Dated September 10, 2015

99.6	NICE Actimize to Support UAE Exchange with Financial Crime Solutions Addressing Anti-Money Laundering and Integrated Fraud Management, Dated September 16, 2015

99.7	NICE Actimize Launches “Culture of…” Anti-Money Laundering Webinar Series toShow How the Right Organizational Culture Supports Compliance, Dated September 24, 2015

99.8	NICE Amps Up Voice of the Customer Solution for Deeper Visibility into the Customer Experience, Dated September 30, 2015

99.9	NICE Introduces Fully Compliant Audio Tape Conversion and Management, Dated September 30, 2015

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

	NICE-SYSTEMS LTD.

	By:	/s/ Yechiam Cohen
	Name:	Yechiam Cohen
	Title:	General Counsel

	Dated: October 08, 2015

EXHIBIT INDEX

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1	NICE Receives Three CONAREC Customer Service Excellence Awards, Dated September 1, 2015

99.2	NICE Implementation at PT Bank Permata Tbk Gains Recognition as Best CRM Project in Indonesia by The Asian Banker, Dated September 2, 2015

99.3	NICE Leads North American Market for Quality Management and Workforce Management according to Frost & Sullivan, Dated September 3, 2015

99.4	NICE to Supply Philadelphia PD with Expanded 9-1-1 Call Recording and Incident Management Capacity for Pope Francis Visit, Dated September 9, 2015

99.5	Celcom Axiata Berhad Achieves 16-Point NPS Improvement with NICE Voice of the Customer Solution, Dated September 10, 2015

99.6	NICE Actimize to Support UAE Exchange with Financial Crime Solutions Addressing Anti-Money Laundering and Integrated Fraud Management, Dated September 16, 2015

99.7	NICE Actimize Launches “Culture of…” Anti-Money Laundering Webinar Series toShow How the Right Organizational Culture Supports Compliance, Dated September 24, 2015

99.8	NICE Amps Up Voice of the Customer Solution for Deeper Visibility into the Customer Experience, Dated September 30, 2015

99.9	NICE Introduces Fully Compliant Audio Tape Conversion and Management, Dated September 30, 2015

EX-99.1 2 exhibit_99-1.htm EXHIBIT 99.1 exhibit_99-1.htm

Exhibit 99.1

NICE Receives Three CONAREC Customer Service Excellence Awards

The company is recognized as the best technology provider for Performance Management,

Interaction Analytics and Advanced Interaction Recording

São Paulo, Brazil, September 1, 2015 – NICE Systems (NASDAQ: NICE) today announced that it is the winner of three Customer Service Excellence Awards, which it received last night as the 2015 National Congress of the Company-Customer Relations (CONAREC 2015) kicked off in Sao Paulo. NICE was recognized for its Performance Management solutions, Interaction Analytics, and the NICE Engage platform, including Advanced Interaction Recording (AIR).

Award winners were selected by major Brazilian contact centers and technology buyers, based on eight criteria – functionality, usability, performance, technical support, integration, stability, scalability, and price.

“We are proud to recognize NICE as a CONAREC award-winner in the categories of Performance Management solutions, Analytics, and Digital Recording,” said Roberto Meir, Publisher and Grupo Padrão CEO, and CONAREC organizer. “NICE’s portfolio of Enterprise solutions are essential for businesses, allowing them to assess the strengths and weaknesses of their customer experience strategy, take action to improve customer engagement, and increase responsiveness to new market opportunities.”

Luiz Camargo, General Manager, NICE Brazil and Southern Cone, said: “Our participation in CONAREC 2015, the biggest customer service event in Latin America, is a great opportunity for NICE. Brazilian vendors are placing great emphasis on capturing the full customer journey, delivering business applications in real time, and ensuring the security of transactions. As a market leader in these fields, we are dedicated to exceeding the expectations of an increasingly demanding customer base, in Latin America and beyond, with technologies that create the perfect customer experience.”

In addition to receiving the CONAREC awards for its customer service technology, NICE is presenting its portfolio of Customer Experience solutions at the conference on September 1-2. Under the theme “Your Journey Starts Here,” NICE will be sharing how companies can deliver perfect customer experiences in four major areas:

Recording – The NICE Engage platform with Advanced Interaction Recording (AIR) provides real-time interaction analysis and comprehensive data capture across multiple channels, managing large data volumes with a minimum of servers and maximum resiliency, as well as instant streaming for business applications.

Real Time – NICE’s real-time solutions offer contact centers and financial institutions agility in transactions, fraud prevention, voice-based authentication, process optimization, and desktop activity monitoring.

Workforce Optimization – The NICE solutions ensure optimal employee performance, resource management and process flow for both the back office and customer service teams. At CONAREC 2015, NICE will be emphasizing its technology for activity monitoring, performance management, gamification and quality assurance.

Big Data and Analytics – NICE Customer Engagement Analytics is the leading solution for multi-channel interaction analytics across the complete customer journey. Also on display will be NICE’s IVR Journey Analytics, for reduced call volumes and better retention, as well as the new Complaint Management suite for early detection and prevention of customer dissatisfaction.

About CONAREC

CONAREC is the largest regional event dedicated to Customer Relationship Management (CRM) and Customer Experience Management (CEM). The event brings together thousands of executives from major global and local organizations to share innovative ideas and best practices to help improve their business operations.

About NICE Systems

NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Yisca Erez +972 9 775 3798, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Camargo, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.2 3 exhibit_99-2.htm EXHIBIT 99.2 exhibit_99-2.htm

Exhibit 99.2

NICE Implementation at PT Bank Permata Tbk Gains Recognition as

Best CRM Project in Indonesia by The Asian Banker

Paramus, New Jersey, September 2, 2015 – NICE Systems (NASDAQ: NICE) today announced that it is the winner of a 2015 Technology Implementation Award from The Asian Banker. NICE was recognized as the Best CRM Project in Indonesia following its successful implementation at PT Bank Permata Tbk (PermataBank).

PermataBank has been using NICE’s Customer Experience solutions to automate call monitoring in their contact center, improve operational efficiency, drive business optimization, and prepare agents to handle customer interactions. One of the bank’s greatest achievements to date is increasing its agent productivity by almost 20 percent, which has helped agents deliver a better experience while reducing costs significantly.

Mr. Foo Boon Ping, Managing Editor, The Asian Banker, said:

“We are proud to recognize NICE and PermataBank for their outstanding collaboration on this project, which focused on early engagement, clear goals, and well-defined KPIs. This year we assessed regional Indonesian banks and their partner IT Vendor companies, seeking the best of the best in technology implementations. NICE and PermataBank certainly stood out among the competition.”

Bianto Surodjo, Retail Banking Director, PermataBank, said:

“The NICE solutions have helped us address changing customer and business demands while lowering costs for the bank. Due to our close working relationship with NICE, we were able to explore and adopt world-class best practices while ensuring that the project was smoothly executed.”

Raghav Sahgal, President, NICE APAC, said:

“We are committed to helping organizations like PermataBank deliver perfect customer experiences while achieving tangible business results. This award from The Asian Banker reinforces our success in meeting these objectives. The results of the implementation speak for themselves, as PermataBank has already improved agent productivity by almost 20 percent with the use of the NICE Customer Experience solutions.”

About The Asian Banker Award

The Asian Banker is a leading provider of strategic intelligence on the financial services industry, established in 1996.The Asian Banker Awards program jointly recognizes banks and their vendor partners for their success in implementing IT projects and programs. Every year the program attracts a substantial number of submissions describing a range of innovative solutions that clearly demonstrate how IT can deliver significant benefits to the business of banking.

About PT Bank Permata Tbk

PT Bank Permata Tbk (PermataBank) was formed by a merger of five banks: PT. Bank Bali Tbk, PT. Bank Universal Tbk, PT. Bank Artamedia, PT. Bank Patriot and PT. Bank Prima Express in 2002. It has grown to be a major bank within the Indonesian banking sector that offers innovative and comprehensive banking products and services, especially with its delivery channels that are equipped with Internet Banking and Mobile Banking features. PermataBank envisions becoming the pioneer in delivering innovative financial solutions. Serving approximately two million customers in 57 cities in Indonesia, the Bank runs 302 branch offices (14 of which are dedicated to sharia banking), 27 mobile branches, two payment points, 868 ATMs accessible from a network comprising 7,000 ATMs (VisaPlus, Visa Electron, MC, Alto, ATM Bersama and ATM Prima). http://www.permatabank.com.

About NICE Systems

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Sahgal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.3 4 exhibit_99-3.htm EXHIBIT 99.3 exhibit_99-3.htm

Exhibit 99.3

NICE Leads North American Market for Quality Management and

Workforce Management according to Frost & Sullivan

Ra’anana, Israel, September 3, 2015 – NICE Systems (NASDAQ: NICE) today announced that it has achieved the No. 1 market share spot for both Quality Management (QM) and Workforce Management (WFM) in Frost & Sullivan’s North America Contact Center Systems Market report.

According to the report, NICE is the leader in Quality Management, holding 25.1 percent of the market share in 2014. It is also the top vendor for Workforce Management based on a 20.9 percent market share, which places it well beyond the competitors.

According to the report, “Both the QM and WFM markets will continue to grow in the coming years. The challenge for vendors will be to continue providing best-in-class solutions for multi-channel operations, as organizations move toward increased customer engagement via mobile, chat, and social media. They must also be prepared to deliver these solutions in the cloud since the demand for this deployment option is expected to grow nearly twofold by 2019.”

Miki Migdal, President of the NICE Enterprise Product Group, said: “An important element in an enterprise’s ability to deliver a perfect customer experience is the engagement of its employees. NICE’s QM and WFM solutions, which are available on premise and in the cloud, allow organizations to effectively manage multi-channel interactions as insights are delivered to the contact center regarding performance and scheduling, as well as drive measurable improvements. As such they are ready to engage their customers on their channels of choice. We are proud to be the clear market share leader in both of these domains, and will continue to innovate to stay ahead of the curve.”

About NICE Systems

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Yisca Erez +972 9 775 3798, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.4 5 exhibit_99-4.htm EXHIBIT 99.4 exhibit_99-4.htm

Exhibit 99.4

NICE to Supply Philadelphia PD with Expanded 9-1-1 Call Recording

and Incident Management Capacity for Pope Francis Visit

NICE is donating the technology to help the Philadelphia Police Department, the nation’s fourth

largest, equip a temporary 9-1-1 center which will handle overflow calls

Paramus, New Jersey – September 9, 2015 – NICE Systems (NASDAQ: NICE) today announced that it will be supplying the Philadelphia Police Department with additional 9-1-1 call recording and incident management capacity for Pope Francis’ upcoming visit to the U.S.

NICE is donating its technology and services to help the Police Department equip a temporary 9-1-1 center that will be set up to handle the anticipated higher volume of calls during the event. Philadelphia is the third stop on the Pope’s U.S. tour which commences September 22. The Philadelphia Police Department has been using NICE’s recording solutions in its main 9-1-1 center for over a decade.

“From an emergency communications standpoint, preparing for an event of this scope and magnitude is no small feat,” said Sgt. Gregory C. Masi, Philadelphia Police Department Communications Division. “We would like to thank NICE, a long-time and valued partner of Philadelphia Police Department, for stepping up and providing us with the expanded capacity we need to capture and manage our emergency communications.”

“We are pleased to be able to help the Philadelphia Police Department prepare for and manage expanded emergency communications needs during this unprecedented event,” said Chris Wooten, Executive Vice President, NICE Security Group. “This collaboration is built on a long-standing relationship with the Department. It also reinforces our commitment to helping leading law enforcement agencies manage their public safety needs both day-to-day and in special circumstances.”

About the Philadelphia Police Department

The Philadelphia Police Department (PPD) is the nation's fourth largest police department, with over 6600 sworn members and 800 civilian personnel. The PPD is the primary law enforcement agency responsible for serving Philadelphia County, extending over 140 square-miles in which approximately 1.5 million reside. www.phillypolice.com

About NICE Systems

Corporate Media Contact - NICE

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Yisca Erez +972 9 775 3798, ir@nice.com, CET

Forward-Looking Statements Pertaining to NICE Systems

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.5 6 exhibit_99-5.htm EXHIBIT 99.5 exhibit_99-5.htm

Exhibit 99.5

Celcom Axiata Berhad Achieves 16-Point NPS Improvement with NICE

Voice of the Customer Solution

The NICE solution allows the Malaysia-based telco to collect customer feedback in real time and

take immediate action to improve its customer experience

Paramus, New Jersey, September 10, 2015 – NICE Systems (NASDAQ: NICE) today announced that Celcom Axiata Berhad, a premier mobile telecommunications provider in Malaysia, has realized a significant improvement in customer satisfaction since implementing the NICE Fizzback solution in November 2014. Throughout its retail branches, NPS (net promoter score) has increased by 15 points, while its contact center operations have seen a 16-point NPS improvement.

As a result of its success with the NICE Voice of the Customer solution, Celcom has been named a winner of the 2015 NICE Innovation Award. The solution allows the company to make strategic decisions based on the analysis of large amounts of customer data. It also provides managers and frontline employees increased visibility and helps them take immediate action to prevent customer churn.

For instance, within 30 minutes of every interaction with a service agent, whether in person or over the phone, Celcom engages their customers by asking them to comment on their experience and level of satisfaction. The company can quickly reach out to customers expressing any dissatisfaction and make sure their needs are being met.

According to Celcom, as part of its clearly defined customer experience strategy, the company invested in customer satisfaction tools in order to create unforgettable experiences for its users. This contributed to the significant improvement in its customer service, as the NICE Fizzback solution allowed Celcom to immediately act on the feedback it received following all interactions.

“The NICE solution helps Celcom create perfect experiences by proactively reaching out to customers to ensure the highest level of satisfaction with its services. Our closed-loop feedback technology delivers data directly to frontline employees, which in turn means faster responses and greater retention success,” said Raghav Sahgal, President of NICE Asia Pacific. “The success of the solution is clear – Celcom has already increased its NPS scores by 15-16 points across the board within just six months of launch.”

About Celcom

Celcom is Malaysia’s first and foremost mobile telecommunications provider with almost 14 million customers. Established in 1988, it boasts the widest national 2G, 3G and 4G LTE networks, covering over 98% of the population. Celcom is part of the Axiata Group of Companies, one of the world’s largest telecommunications companies, with close to 260 million customers across 9 Asian markets. www.celcom.com.my.

About NICE Systems

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Sahgal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.6 7 exhibit_99-6.htm EXHIBIT 99.6 exhibit_99-6.htm

Exhibit 99.6

FOR IMMEDIATE RELEASE

Press Contacts:

Cindy Morgan-Olson

+1-212-851-8842

NICE Actimize

cindy.morgan-olson@niceactimize.com

Investors:

Marty Cohen

+1-212-574-3635 (ET)

ir@nice.com

NICE Actimize to Support UAE Exchange with Financial Crime Solutions

Addressing Anti-Money Laundering and Integrated Fraud Management

Actimize AML solutions, coupled with the Actimize Integrated Fraud Management Platform,

provide real-time alerts for money laundering and fraud scenarios

New York, September 16, 2015 – NICE Actimize, a NICE Systems (NASDAQ:NICE) business and the largest and broadest provider of financial crime, risk and compliance solutions for the financial services industry, will support the Abu Dhabi headquartered UAE Exchange, with a portfolio of financial crime solutions, including Actimize Anti-Money Laundering and Actimize Integrated Fraud Management (IFM) solutions. The NICE Actimize AML and Fraud implementations are currently being rolled out across the financial institution’s operations around the world. UAE Exchange primarily deals with remittance, currency exchange and bill payment solutions.

“At UAE Exchange, our objective has always been to strengthen our ability to fight financial crime by investing in proven compliance and monitoring systems,” said Promoth Manghat, CEO, UAE Exchange. “We were looking for AML sanction screening, customer due diligence and transaction monitoring systems that could be implemented across our branches globally. These solutions are being customized and integrated with our own technology architecture, transaction systems and fraud management so as to reduce monitoring costs, improve investigative efficiency and provide comprehensive regulatory coverage. We are glad to associate with NICE Actimize and further augment our compliance program.”

Core to UAE Exchange’s new corporate compliance implementation will be NICE Actimize’s Suspicious Activity Monitoring, Customer Due Dilgence and Watch List Filtering capabilities. With these solutions, the financial institution will leverage improved analytics within the Actimize transaction monitoring system to increase flexibility during the customer on-boarding process.

The enhanced functionality available within Actimize’s Suspicious Activity Monitoring and Customer Due Diligence solutions will allow the institution to more efficiently address evolving money laundering and terrorism financing threats. These systems, coupled with the Actimize Integrated Fraud Management Platform, will also provide UAE Exchange real-time alerts for money laundering and fraud scenarios.

“As we expand our global footprint to leading financial institutions such as UAE Exchange, we are seeing an increased demand for solutions that provide a holistic, integrated approach to fighting financial crime across anti-money laundering, terrorist financing and fraud,” said Joe Friscia, President of NICE Actimize. “At the same time, our customers want to implement solutions that reduce operational risk while reducing total cost of ownership.”

“Our team of former compliance officers and other subject matter experts stays current with the rapidly evolving global regulatory environment,” said Ed Sander, Global VP and General Manager, Anti-Money Laundering, NICE Actimize. “We believe that the mission of UAE Exchange and NICE Actimize are perfectly aligned in their common objective to protect financial institutions and their customers in emerging markets from a range of financial crimes, including money laundering schemes and similar concerns.”

For more information on NICE Actimize’s proven Financial Crime and Compliance Solutions in Fraud Prevention, Anti-Money Laundering, Financial Markets, and Enterprise Risk Management please visit our web site.

About UAE Exchange

UAE Exchange is a leading global remittance, foreign exchange and payment solutions brand. It is also the widest globally networked remittance brand with over 750 branches spread across 31 countries in 5 continents. Its strong correspondent banking relationship with over 140 global banks adds to the might. Over 9000 professionals representing over 40 nationalities, strive to achieve excellence and bring delight to its over 7.9 million customers worldwide. This penchant for quality has won UAE Exchange the ISO certified brand and many other global awards for quality & business excellence. For more information, please visit www.uaeexchange.com.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com.

About NICE Systems

Trademark note: Actimize, the Actimize logo, NICE, and the NICE logo are trademarks or registered trademarks of NICE Systems Ltd. and/or its subsidiaries. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Friscia and Mr. Sander, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.7 8 exhibit_99-7.htm EXHIBIT 99.7 exhibit_99-7.htm

Exhibit 99.7

For Immediate Release

Press Contacts:

Cindy Morgan-Olson

NICE Actimize

+1-212-851-8842

cindy.morgan-olson@actimize.com

Investors:

Marty Cohen

+1-212-574-3635 (ET)

ir@nice.com

Yisca Erez

+972-9-775-3798 (CET)

NICE Systems Ltd.

ir@nice.com

NICE Actimize Launches “Culture of…” Anti-Money Laundering Webinar Series to

Show How the Right Organizational Culture Supports Compliance

A well-managed culture creates consistency throughout a financial

institution’s anti-money laundering compliance processes and procedures

NEW YORK – September 24, 2015 –NICE Actimize, a NICE Systems (NASDAQ:NICE) business and the largest and broadest provider of a single financial crime, risk and compliance software platform for the financial services industry, is launching a monthly Anti-Money Laundering Webinar Series starting this October. The first three webinars in the series will focus on vital themes within the AML marketplace: the importance of establishing the right culture to support compliance and regulatory needs; the ongoing fight against bribery and corruption; and finally, the need for consistency in managing risk policies, processes, and procedures.

The “Culture of…” Webinar Series will include industry subject matter experts, analysts, and compliance experts from the anti-money laundering and regulatory community as speakers. The series will kick off on October 21 with its first webinar titled, “Ensuring a Culture of Compliance” and will feature Andy Schmidt, a Principal Executive Advisor at CEB TowerGroup and a global expert on anti-money laundering prevention, as well as convergence, payment hubs, mobile payments, and regulatory standards. Paired with Schmidt will be Micah Willbrand, Director of AML Product Marketing, NICE Actimize, a subject matter expert with more than 15 years’ experience working with organizations to identify effective practices to mitigate money laundering and other financial crime risks.

According to Ed Sander, Global VP and General Manager, Anti-Money Laundering, NICE Actimize, “Building the right culture consists of three key stages: ensuring a culture of compliance by making it part of an institution’s everyday activities; eliminating those aspects of a culture that support corruption; and last, determining how to create a more consistent culture through automation and technology. Our webinar series is structured around these three critical phases.”

The first installments of the “Culture of….” Webinar Series will roll out monthly as follows:

Ensuring a Culture of Compliance, Oct. 21: The launch webinar will address global trends on creating and encouraging a culture of compliance – the people and processes aligned to establishing compliance as a day-to-day focus of your institution.

Eliminating the Culture of Corruption, Nov. 18: Touching on some of the most well-known anti-bribery and corruption issues today, this webinar will address the concerns of financial institutions and ways to spot and eradicate corruption. Speaker to be announced.

Enabling a Culture of Consistency, Dec. 10: This webinar will address organizational governance and how the latest Customer Due Diligence technology enables and promotes consistent risk policies. The discussion will also address those risks posed by an incomplete view of the customer.

To learn more about the Webinar Series, please visit NICE Actimize at Booth 324 at the upcoming ACAMS 14th Annual AML & Financial Crime Conference in Las Vegas on September 28-30. At the ACAMS event, NICE Actimize will also host a Knowledge Session focusing on “Managing Real-Time and Ongoing Customer Risk Assessment” on Monday, September 28th at 1:15 PM.

Topics for 2016 webinars will be announced later this year.

Additional NICE Actimize Webinar Series resources:

•

Client registration — http://info.nice.com/amlseries.html.

•

On Twitter — Follow @NICE_Actimize and the webinar hashtag #ComplianceCulture.

•

On our Blog — Look for “Culture of” participant thought leadership at www.niceactimize.com/blog.

•

At our Culture of Compliance Website by clicking here.

Webinar participation is limited to NICE Actimize clients and invited guests from financial institutions. Advance registration is required.

About NICE Actimize

About NICE Systems

NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real time from multiple sources, including phone calls, mobile apps, emails, chat, social media, and video. NICE’s solutions enable organizations to take the Next-Best-Action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Sander, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.8 9 exhibit_99-8.htm EXHIBIT 99.8 exhibit_99-8.htm

Exhibit 99.8

NICE Amps Up Voice of the Customer Solution for Deeper Visibility into

the Customer Experience

The new release of NICE Fizzback places greater control in users’ hands while delivering broader,

more dynamic analytics capabilities

Ra’anana, Israel, September 30, 2015 – NICE Systems (NASDAQ: NICE) today released the latest version of NICE Fizzback, which enables greater customization, flexibility, and ease of use to improve organizations’ responsiveness to customer feedback.

The real-time Fizzback solution helps companies drive action based on Voice of the Customer (VoC) insights, and, when combined with predictive analytics, can also shape the customer journey. This new version draws on recommendations from active Fizzback users to provide deeper visibility into the customer experience.

Key features include:

Self-service capabilities that allow Fizzback users to modify email and SMS surveys and polling schedules – enabling them to continuously test customer responses and giving them the flexibility to synchronize with changing business needs. Users can also create and adjust alerts to highlight customer feedback for specific audiences in the organization according to any set of definable criteria, enabling more employees to understand customer needs within a particular area of service.

Advanced real-time analytics to help identify hot topics among customers. Users can spot developing trends that do not necessarily correspond with preset feedback categories, enhancing a company’s responsiveness to customer pain points at their earliest stages.

The ability to slice and dice the data in a flexible manner, which can give businesses the opportunity to gather deeper insights from their VoC data. Additionally, they can tap into historical data that goes beyond what is presented on the dashboard.

“Working with our clients through the NICE User Group, we believe the set of features developed for the latest Fizzback release will provide them with great value,” said Miki Migdal, President of the NICE Enterprise Product Group. “This includes placing greater control in the hands of the client, faster changes to the system, and a lower total cost of ownership. It’s part of our ongoing commitment to innovation in our Voice of the Customer solutions, which we see as one of the lynchpins to creating perfect customer experiences.”

About NICE Systems

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Yisca Erez +972 9 775 3798, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.9 10 exhibit_99-9.htm EXHIBIT 99.9 exhibit_99-9.htm

Exhibit 99.9

NICE Introduces Fully Compliant Audio Tape Conversion and Management

Audio Examiner is the most comprehensive tape conversion solution ensuring full regulatory

compliance for the financial services industry

Ra’anana, Israel, September 30, 2015 – NICE Systems (NASDAQ: NICE) today announced the launch of Audio Examiner, a unique and fully compliant financial services solution for converting audio cassette tapes to digital format for on-line storage and retrieval. The solution also provides ongoing voice recording management, including fast-response reporting for compliance investigations. The solution is already deployed at several financial services organizations around the world.

NICE Audio Examiner provides a practical solution for financial industry companies with a significant library of audio tapes archived for compliance purposes. The analog technology of these recordings is no longer common and their quality is deteriorating; however, the need to access the taped calls for large-scale compliance projects is increasing. To meet regulator requests regarding these older audio recordings, bank personnel and resources must be assigned to manually sift through large amounts of unmanageable data in a very time-consuming process. Recorded calls must be screened one at a time, especially as the relevant metadata, like Trader ID, is very limited or altogether nonexistent, until the target information is obtained.

NICE Audio Examiner ensures that the process fully meets compliance requirements. The resultant digital records and online management are thus also compliant with financial industry standards.

Among other features, the tape migration service includes:

Audit trails

Retention value assignment

A global stop deletion setting

Enrichment of the metadata and user information (in the NICE Compliance Replay Server)

Comprehensive process reports

Confirmation that all calls from each tape have been converted

With Audio Examiner, the use and management of the voice recordings originating from tapes are the same as with current digital recordings, including front office, back office, and mobile voice recordings. The search for calls can then be done using the enriched metadata or via sophisticated speech analytics. The result is much faster retrieval of historical calls, satisfying the demands of any compliance investigations.

“NICE is committed to delivering innovative technology and solutions to help its customers remain ahead of the curve on regulatory compliance,” said Miki Migdal, President of the NICE Enterprise Product Group. “We believe that our new Audio Examiner solution is currently the only one on the market to offer a fully compliant process for tape conversion and storage. This fully satisfies regulators, while providing in-house voice teams the added confidence that their historical recordings meet current storage standards.”

About NICE Systems

Corporate Media Contact

Erik Snider, +1 877 245 7448, erik.snider@nice.com

Investors

Marty Cohen, +1 212 574 3635, ir@nice.com, ET

Yisca Erez +972 9 775 3798, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations and assumptions of the management of NICE-Systems Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.