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Stock-Based Compensation (Tables)
6 Months Ended
Mar. 31, 2018
Share-based Compensation [Abstract]  
Stock Based Compensation Included in Consolidated Statements of Operations
The amounts included in the condensed consolidated statements of operations related to stock-based compensation are as follows (dollars in thousands): 
 
Three Months Ended March 31,
 
Six Months Ended March 31,
2018
 
2017
 
2018
 
2017
Cost of professional services and hosting
$
6,322

 
$
8,080

 
$
13,729

 
$
16,490

Cost of product and licensing
112

 
102

 
378

 
194

Cost of maintenance and support
885

 
1,010

 
2,089

 
1,987

Research and development
8,396

 
8,398

 
18,092

 
16,888

Sales and marketing
8,366

 
11,018

 
19,042

 
22,987

General and administrative
9,668

 
11,740

 
18,405

 
20,932

Total
$
33,749

 
$
40,348

 
$
71,735

 
$
79,478

Summary of Stock Options Activity
The table below summarizes activities related to stock options for the six months ended March 31, 2018:
 
Number of
Shares
 
Weighted
Average
Exercise
Price
 
Weighted
Average
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value(a)
Outstanding at September 30, 2017
23,807

 
$
15.39

 
 
 
 
Exercised
(1,859
)
 
$
3.41

 
 
 
 
Outstanding at March 31, 2018
21,948

 
$
16.40

 
2.6 years
 
$
0.1
 million
Exercisable at March 31, 2018
21,939

 
$
16.41

 
2.6 years
 
$
0.1
 million
Exercisable at March 31, 2017
1,042,671

 
$
16.36

 
0.7 years
 
$
1.0
 million
(a) 
The aggregate intrinsic value in this table represents any excess of the closing market price of our common stock as of March 31, 2018 ($15.75) over the exercise price of the underlying options.
Summary of Activity Relating to Restricted Units and Restricted Stock Awards
he table below summarizes activities relating to restricted units for the six months ended March 31, 2018:
 
Number of Shares Underlying Restricted Units — Contingent Awards
 
Number of Shares Underlying Restricted Units — Time-Based Awards
Outstanding at September 30, 2017
5,043,931

 
6,477,164

Granted
1,784,982

 
6,005,863

Earned/released
(1,687,862
)
 
(4,176,917
)
Forfeited
(1,236,037
)
 
(457,533
)
Outstanding at March 31, 2018
3,905,014

 
7,848,577

Weighted average remaining recognition period of outstanding restricted units
1.1 years

 
1.8 years

Unrecognized stock-based compensation expense of outstanding restricted units
$48.3 million
 
$86.0 million
Aggregate intrinsic value of outstanding restricted units(a)
$61.5 million
 
$123.7 million
                    
(a) 
The aggregate intrinsic value in this table represents any excess of the closing market price of our common stock as of March 31, 2018 ($15.75) over the purchase price of the underlying restricted units.
Summary of Weighted-Average Grant-Date Fair Value and Intrinsic Value of Restricted Units and Restricted Stock Awards Vested
A summary of the weighted-average grant-date fair value of restricted units granted, and the aggregate intrinsic value of restricted units vested during the periods noted is as follows: 
 
Six Months Ended March 31,
2018
 
2017
Weighted-average grant-date fair value per share
$
15.67

 
$
16.05

Total intrinsic value of shares vested (in millions)
$
94.0

 
$
99.5