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Revenue
3 Months Ended
Jul. 31, 2020
Revenue From Contract With Customer [Abstract]  
Revenue

6. Revenue

    

Disaggregation of revenue

  

The following table depicts the disaggregation of revenue by our products and services (in millions):

 

 

Three Months Ended

 

 

 

July 31,

2020

 

 

July 26,

2019

 

Product revenues

 

$

627

 

 

$

644

 

Software maintenance revenues

 

301

 

 

250

 

Hardware maintenance and other services revenues

 

 

375

 

 

 

342

 

Hardware maintenance support contracts

 

307

 

 

 

284

 

Professional and other services

 

68

 

 

 

58

 

Net revenues

 

$

1,303

 

 

$

1,236

 

 

Revenues by geographic region are presented in Note 15 – Segment, Geographic, and Significant Customer Information.

 

Deferred revenue and financed unearned services revenue

 

The following table summarizes the components of our deferred revenue and financed unearned services balance as reported in our condensed consolidated balance sheets (in millions):

 

 

 

July 31,

2020

 

 

April 24,

2020

 

Deferred product revenue

 

$

49

 

 

$

75

 

Deferred services revenue

 

 

3,520

 

 

 

3,567

 

Financed unearned services revenue

 

 

51

 

 

 

56

 

Total

 

$

3,620

 

 

$

3,698

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reported as:

 

 

 

 

 

 

 

 

Short-term

 

$

1,814

 

 

$

1,894

 

Long-term

 

 

1,806

 

 

 

1,804

 

Total

 

$

3,620

 

 

$

3,698

 

 

Deferred product revenue represents unrecognized revenue related to undelivered product commitments and other product deliveries that have not met all revenue recognition criteria. Deferred services revenue represents customer payments made in advance for services, which include software and hardware maintenance contracts and other services. Financed unearned services revenue represents undelivered services for which cash has been received under certain third-party financing arrangements. See Note 16 – Commitments and Contingencies for additional information related to these arrangements.

The following tables summarize the activity related to deferred revenue and financed unearned services revenue (in millions):

 

 

 

Three Months Ended

 

 

 

July 31,

2020

 

 

July 26,

2019

 

Balance at beginning of period

 

$

3,698

 

 

$

3,668

 

Additions

 

 

644

 

 

 

447

 

Revenue recognized during the period

 

 

(722

)

 

 

(605

)

Balance at end of period

 

$

3,620

 

 

$

3,510

 

 

During the three months ended July 31, 2020 and July 26, 2019, we recognized $661 million and $552 million, respectively, that was included in the deferred revenue and financed unearned services revenue balance at the beginning of the respective periods.

 

As of July 31, 2020, the aggregate amount of the transaction price allocated to the remaining performance obligations related to customer contracts that are unsatisfied or partially unsatisfied was $3,620 million, which is equivalent to our deferred revenue and unearned services revenue balance. Because customer orders are typically placed on an as-needed basis, and cancellable without penalty prior to shipment, orders in backlog may not be a meaningful indicator of future revenue and have not been included in this amount. We expect to recognize as revenue approximately 50% of our deferred revenue and financed unearned services revenue balance in the next 12 months, approximately 25% in the next 13 to 24 months, and the remainder thereafter.

 

Deferred commissions

The following tables summarize the activity related to deferred commissions and their balances as reported in our condensed consolidated balance sheets (in millions):

 

 

 

Three Months Ended

 

 

 

July 31,

2020

 

 

July 26,

2019

 

Balance at beginning of period

 

$

156

 

 

$

172

 

Additions

 

 

21

 

 

 

16

 

Expense recognized during the period

 

 

(25

)

 

 

(25

)

Balance at end of period

 

$

152

 

 

$

163

 

 

 

 

July 31,

2020

 

 

April 24,

2020

 

Other current assets

 

$

64

 

 

$

67

 

Other non-current assets

 

 

88

 

 

 

89

 

Total deferred commissions

 

$

152

 

 

$

156