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Revenue
9 Months Ended
Jan. 24, 2020
Revenue From Contract With Customer [Abstract]  
Revenue

6. Revenue

    

Disaggregation of revenue

 

      To provide visibility into our transition from older products to our newer, higher growth products and clarity into the dynamics of our product revenue, we group our products by “Strategic” and “Mature” solutions. As our product portfolio evolves, market dynamics change, and management continues to assess our largest growth opportunities, we periodically change how we group certain products. Beginning in fiscal 2020, Strategic includes All-flash FAS (AFF) products, including all related add-on hardware and operating system (OS) software, private cloud solutions (including SolidFire, converged and hyper-converged infrastructure products, StorageGrid), enterprise software license agreements (ELAs) and other optional add-on software products. Mature now includes Hybrid FAS products, including all related add-on hardware and OS software, original equipment manufacturers (OEM) products, and branded E-Series. Prior to this grouping change, Hybrid FAS products and branded E-Series were included in Strategic, while all add-on hardware and OS software were included in Mature. For comparability, Strategic and Mature revenues presented for the prior year periods have been recast based on the revised groupings.

 

In addition to the sale of our products and solutions, we provide a variety of services to our customers, including software maintenance, hardware maintenance and other services including professional services, global support solutions, and customer education and training.

The following table depicts the disaggregation of revenue by our products and services (in millions):

 

 

Three Months Ended

 

 

Nine Months Ended

 

 

 

January 24,

2020

 

 

January 25,

2019

 

 

January 24,

2020

 

 

January 25,

2019

 

Product revenues

 

$

787

 

 

$

967

 

 

$

2,202

 

 

$

2,755

 

Strategic

 

483

 

 

517

 

 

 

1,262

 

 

 

1,477

 

Mature

 

304

 

 

450

 

 

 

940

 

 

 

1,278

 

Software maintenance revenues

 

263

 

 

239

 

 

767

 

 

704

 

Hardware maintenance and other services revenues

 

354

 

 

357

 

 

 

1,042

 

 

 

1,095

 

Hardware maintenance support contracts

 

293

 

 

292

 

 

863

 

 

 

898

 

Professional and other services

 

61

 

 

65

 

 

179

 

 

 

197

 

Net revenues

 

$

1,404

 

 

$

1,563

 

 

$

4,011

 

 

$

4,554

 

 

Revenues by geographic region are presented in Note 15 – Segment, Geographic, and Significant Customer Information.

 

Deferred revenue and financed unearned services revenue

 

The following table summarizes the components of our deferred revenue and financed unearned services balance as reported in our condensed consolidated balance sheets (in millions):

 

 

 

January 24,

2020

 

 

April 26,

2019

 

Deferred product revenue

 

$

73

 

 

$

84

 

Deferred services revenue

 

 

3,439

 

 

 

3,502

 

Financed unearned services revenue

 

 

61

 

 

 

82

 

Total

 

$

3,573

 

 

$

3,668

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reported as:

 

 

 

 

 

 

 

 

Short-term

 

$

1,795

 

 

$

1,825

 

Long-term

 

 

1,778

 

 

 

1,843

 

Total

 

$

3,573

 

 

$

3,668

 

 

Deferred product revenue represents unrecognized revenue related to undelivered product commitments and other product deliveries that have not met all revenue recognition criteria. Deferred services revenue represents customer payments made in advance for services, which include software and hardware maintenance contracts and other services. Financed unearned services revenue represents undelivered services for which cash has been received under certain third-party financing arrangements. See Note 16 – Commitments and Contingencies for additional information related to these arrangements.

The following tables summarize the activity related to deferred revenue and financed unearned services revenue (in millions):

 

 

 

Nine Months Ended

 

 

 

January 24,

2020

 

 

January 25,

2019

 

Balance at beginning of period

 

$

3,668

 

 

$

3,363

 

Additions

 

 

1,759

 

 

 

1,820

 

Revenue recognized during the period

 

 

(1,854

)

 

 

(1,826

)

Balance at end of period

 

$

3,573

 

 

$

3,357

 

 

During the nine months ended January 24, 2020 and January 25, 2019, we recognized $1,504 million and $1,410 million, respectively, that was included in the deferred revenue and financed unearned services revenue balance at the beginning of the respective periods.

 

As of January 24, 2020, the aggregate amount of the transaction price allocated to the remaining performance obligations related to customer contracts that are unsatisfied or partially unsatisfied was $3,573 million, which is equivalent to our deferred revenue and unearned services revenue balance. Because customer orders are typically placed on an as-needed basis, and cancellable without penalty prior to shipment, orders in backlog may not be a meaningful indicator of future revenue and have not been included in this amount. We expect to recognize as revenue approximately 50% of our deferred revenue and financed unearned services revenue balance in the next 12 months, approximately 25% in the next 13 to 24 months, and the remainder thereafter.

 

Deferred commissions

The following tables summarize the activity related to deferred commissions and their balances as reported in our condensed consolidated balance sheets (in millions):

 

 

 

Nine Months Ended

 

 

 

January 24,

2020

 

 

January 25,

2019

 

Balance at beginning of period

 

$

172

 

 

$

137

 

Additions

 

 

52

 

 

 

62

 

Expense recognized during the period

 

 

(72

)

 

 

(60

)

Balance at end of period

 

$

152

 

 

$

139

 

 

 

 

January 24,

2020

 

 

April 26,

2019

 

Other current assets

 

$

64

 

 

$

75

 

Other non-current assets

 

 

88

 

 

 

97

 

Total deferred commissions

 

$

152

 

 

$

172