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Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2011
Accounting Policies [Abstract]  
Estimated Useful Lives of Property and Equipment
The estimated useful lives of property and equipment for purposes of computing depreciation are as follows:

Buildings and improvements
 
5-30 years
Computer hardware and software, and acquired technologies
 
1-5 years
Software development costs
 
3 years
Furniture and fixtures
 
5-7 years
Aircraft
 
20 years

Schedule of Acquired Finite-Lived Intangible Assets by Major Class
The following table provides the gross carrying amount and accumulated amortization for each class of intangible assets and goodwill:

   
December 31,
 
   
2011
  
2010
 
   
Gross
Carrying
Amount
  
Accumulated
Amortization
  
Net
Carrying
Amount
  
Gross
Carrying
Amount
  
Accumulated
Amortization
  
Net
Carrying
Amount
 
   
(in thousands)
 
Amortizable intangible assets:
                  
Trademarks
 $1,785  $(742) $1,043  $1,785  $(568) $1,217 
Customer relationships
  9,043   (2,809)  6,234   6,959   (1,252)  5,707 
Goodwill
  21,156   -   21,156   14,327   -   14,327 
Total goodwill and intangible assets
 $31,984  $(3,551) $28,433  $23,071  $(1,820) $21,251 

Carrying Amount of Goodwill
The following summarizes the changes in the carrying amount of goodwill:

   
Goodwill
 
   
(in thousands)
 
     
Balance at December 31, 2010
 $14,327 
Acquisitions
  6,829 
Balance at December 31, 2011
 $21,156 

Activity and Balances Related to Incurred But Not Paid Worker's Compensation Claims
The following table provides the activity and balances related to incurred but not reported workers' compensation claims:

   
Year ended December 31,
 
   
2011
  
2010
 
   
(in thousands)
 
        
Beginning balance
 $96,934  $88,450 
Accrued claims
  36,845   34,345 
Present value discount
  (1,513)  (1,675)
Paid claims
  (27,475)  (24,186)
Ending balance
 $104,791  $96,934 
          
Current portion of accrued claims
 $44,737  $41,204 
Long-term portion of accrued claims
  60,054   55,730 
   $104,791  $96,934