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Share-Based Payments - Changes in Numbers of Outstanding Awards Under Our Cash-Settled Plans (Details)
€ / shares in Units, item in Thousands, € in Millions
12 Months Ended
Dec. 31, 2020
EUR (€)
item
€ / shares
Dec. 31, 2019
EUR (€)
item
€ / shares
Dec. 31, 2018
EUR (€)
item
SHARE-BASED PAYMENTS      
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 1,317 € 1,735  
Total expense recognized | € € 893 € 1,664 € 674
LTI Plan 2016      
SHARE-BASED PAYMENTS      
Beginning of period 1,110 926  
Granted 0 344  
Adjustment based upon KPI target achievement (211)    
Exercised (129) 0  
Forfeited (3) (160)  
End of period 767 1,110 926
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 49 € 73  
Total intrinsic value of vested awards | € € 32 51  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 124.03    
Total expense recognized | € € (9) € 44 € 8
LTI 2020      
SHARE-BASED PAYMENTS      
Beginning of period 0    
Granted 202    
Exercised 0    
Forfeited (30)    
End of period 172 0  
Exercisable 0    
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 6    
Total intrinsic value of vested awards | € 3    
Total expense recognized | € € 6    
SOP 2010      
SHARE-BASED PAYMENTS      
Beginning of period 3,039 7,086  
Granted 0 0  
Exercised (1,773) (3,904)  
Forfeited (66) (144)  
End of period 1,200 3,039 7,086
Exercisable 1,200 3,039  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 42 € 150  
Total intrinsic value of vested awards | € € 42 € 155  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 121.49 € 111.58  
Total expense recognized | € € 2 € 66 € 43
Qualtrics Rights      
SHARE-BASED PAYMENTS      
Beginning of period 16,007    
Granted 0 24,666  
Exercised (7,791) (7,776)  
Forfeited (699) (883)  
End of period 7,518 16,007  
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 193 € 377  
Total intrinsic value of vested awards | € € 0 € 0  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 113.34 € 106.15  
Total expense recognized | € € 132 € 461  
Service RSUs      
SHARE-BASED PAYMENTS      
Beginning of period 16,128 15,264  
Granted 9,238 9,339  
Adjustment based upon KPI target achievement (5) 122  
Exercised (7,204) (7,540)  
Forfeited (1,164) (1,057)  
End of period 16,993 16,128 15,264
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 1,027 € 1,100  
Total intrinsic value of vested awards | € € 0 € 0  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 109.75 € 98.11  
Total expense recognized | € € 760 € 1,087 € 611