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Share-Based Payments - Changes in Numbers of Outstanding Awards Under Our Cash-Settled Plans (Details)
€ / shares in Units, item in Thousands, € in Millions
12 Months Ended
Dec. 31, 2019
EUR (€)
item
€ / shares
Dec. 31, 2018
EUR (€)
item
€ / shares
Dec. 31, 2017
EUR (€)
item
SHARE-BASED PAYMENTS      
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 1,735 € 1,030  
Total expense recognized | € € 1,664 € 674 € 963
LTI Plan 2016      
SHARE-BASED PAYMENTS      
Beginning of period 926 631  
Granted 344 295  
Exercised 0 0  
Forfeited (160) 0  
End of period 1,110 926 631
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 73 € 30  
Total intrinsic value of vested awards | € 51 3  
Total expense recognized | € € 44 € 8 € 14
LTI Plan 2015      
SHARE-BASED PAYMENTS      
Beginning of period 385 531  
Granted 0 0  
Adjustment based upon KPI target achievement 0 0  
Exercised (385) (146)  
Forfeited 0 0  
End of period 0 385 531
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 0 € 35  
Total intrinsic value of vested awards | € € 0 € 34  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 90.75 € 88.27  
Total expense recognized | € € (1) € 3 € 9
SOP 2010      
SHARE-BASED PAYMENTS      
Beginning of period 7,086 14,472  
Granted 0 0  
Exercised (3,904) (6,913)  
Forfeited (144) (473)  
End of period 3,039 7,086 14,472
Exercisable 3,039 7,086  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 150 € 146  
Total intrinsic value of vested awards | € € 155 € 137  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 111.58 € 100.61  
Total expense recognized | € € 66 € 43 € 221
Qualtrics Rights      
SHARE-BASED PAYMENTS      
Granted 24,666    
Exercised (7,776)    
Forfeited (883)    
End of period 16,007    
Exercisable 0    
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 377    
Total intrinsic value of vested awards | € € 0    
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 106.15    
Total expense recognized | € € 461    
Service RSUs      
SHARE-BASED PAYMENTS      
Beginning of period 15,264 13,520  
Granted 9,339 8,512  
Adjustment based upon KPI target achievement 122 49  
Exercised (7,540) (5,840)  
Forfeited (1,057) (977)  
End of period 16,128 15,264 13,520
Exercisable 0 0  
Fair value of unvested RSAs, RSUs, PSUs, and options | € € 1,100 € 774  
Total intrinsic value of vested awards | € € 0 € 0  
Weighted average share price for share options exercised in (in Euro per share) | € / shares € 98.11 € 88.67  
Total expense recognized | € € 1,087 € 611 € 712