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Goodwill - Assumptions (Details) - EUR (€)
€ in Millions
12 Months Ended
Oct. 01, 2019
Dec. 31, 2019
Dec. 31, 2018
Applications, Technology & Services      
Key Assumptions      
Budgeted revenue growth (average of the budgeted period)   3.00% 4.80%
Pre-tax discount rate     11.00%
After-tax discount rate   9.10% 8.60%
Terminal growth rate   3.00% 3.00%
Detailed planning period (in years)   5 years 5 years
Target operating margin 35.90%    
Intelligent Spend Group      
Key Assumptions      
Budgeted revenue growth (average of the budgeted period)   13.30% 13.80%
Pre-tax discount rate     11.50%
After-tax discount rate   10.40% 9.00%
Terminal growth rate   3.00% 3.00%
Detailed planning period (in years)   9 years 9 years
Target operating margin   30.60%  
Customer Experience      
Key Assumptions      
Budgeted revenue growth (average of the budgeted period) 18.60%   32.90%
Pre-tax discount rate     11.70%
After-tax discount rate 9.00%   9.40%
Terminal growth rate 3.00%   3.00%
Detailed planning period (in years) 9 years   5 years
Target operating margin 22.60%    
Excess of recoverable amount over carrying amount € 4,574   € 8,476
Qualtrics      
Key Assumptions      
Budgeted revenue growth (average of the budgeted period)   22.60%  
After-tax discount rate   11.10%  
Terminal growth rate   3.00%  
Detailed planning period (in years)   13 years 0 years
Target operating margin   21.50%  
Excess of recoverable amount over carrying amount   € 4,071