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Results of Segments - Segment Revenue by Region (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disclosures      
Revenue € 27,553 € 24,708 € 23,461
EMEA      
Disclosures      
Revenue 12,105 11,104 10,415
Americas      
Disclosures      
Revenue 11,194 9,713 9,347
APJ      
Disclosures      
Revenue 4,254 3,891 3,699
Constant Currency      
Disclosures      
Revenue 27,553 24,708  
Operating segments      
Disclosures      
Revenue 27,236 24,383 23,118
Operating segments | EMEA      
Disclosures      
Revenue 11,959 11,053  
Operating segments | Americas      
Disclosures      
Revenue 11,081 9,519  
Operating segments | APJ      
Disclosures      
Revenue 4,196 3,810  
Operating segments | Constant Currency      
Disclosures      
Revenue 26,520 25,593  
Operating segments | Constant Currency | EMEA      
Disclosures      
Revenue 11,811    
Operating segments | Constant Currency | Americas      
Disclosures      
Revenue 10,655    
Operating segments | Constant Currency | APJ      
Disclosures      
Revenue 4,053    
Operating segments | Applications, Technology & Services      
Disclosures      
Revenue 23,544 21,753 20,857
Operating segments | Applications, Technology & Services | EMEA      
Disclosures      
Revenue 11,279 10,610  
Operating segments | Applications, Technology & Services | Americas      
Disclosures      
Revenue 8,463 7,604  
Operating segments | Applications, Technology & Services | APJ      
Disclosures      
Revenue 3,802 3,539  
Operating segments | Applications, Technology & Services | Constant Currency      
Disclosures      
Revenue 22,980 22,859  
Operating segments | Applications, Technology & Services | Constant Currency | EMEA      
Disclosures      
Revenue 11,152    
Operating segments | Applications, Technology & Services | Constant Currency | Americas      
Disclosures      
Revenue 8,158    
Operating segments | Applications, Technology & Services | Constant Currency | APJ      
Disclosures      
Revenue 3,669    
Operating segments | Intelligent Spend Group      
Disclosures      
Revenue 3,184 2,629 € 2,261
Operating segments | Intelligent Spend Group | EMEA      
Disclosures      
Revenue 612 443  
Operating segments | Intelligent Spend Group | Americas      
Disclosures      
Revenue 2,216 1,915  
Operating segments | Intelligent Spend Group | APJ      
Disclosures      
Revenue 356 271  
Operating segments | Intelligent Spend Group | Constant Currency      
Disclosures      
Revenue 3,057 € 2,733  
Operating segments | Intelligent Spend Group | Constant Currency | EMEA      
Disclosures      
Revenue 594    
Operating segments | Intelligent Spend Group | Constant Currency | Americas      
Disclosures      
Revenue 2,115    
Operating segments | Intelligent Spend Group | Constant Currency | APJ      
Disclosures      
Revenue 348    
Operating segments | Qualtrics      
Disclosures      
Revenue 508    
Operating segments | Qualtrics | EMEA      
Disclosures      
Revenue 68    
Operating segments | Qualtrics | Americas      
Disclosures      
Revenue 403    
Operating segments | Qualtrics | APJ      
Disclosures      
Revenue 37    
Operating segments | Qualtrics | Constant Currency      
Disclosures      
Revenue 483    
Operating segments | Qualtrics | Constant Currency | EMEA      
Disclosures      
Revenue 65    
Operating segments | Qualtrics | Constant Currency | Americas      
Disclosures      
Revenue 383    
Operating segments | Qualtrics | Constant Currency | APJ      
Disclosures      
Revenue € 36