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Restructuring (Tables)
12 Months Ended
Dec. 31, 2017
Restructuring  
Schedule of Restructuring Expenses

                                                                                                                                                                                               

€ millions

 

2017

 

2016

 

2015

 

 

 

 

 

 

 

Employee-related restructuring expenses

 

180

 

33

 

610

 

 

 

 

 

 

 

Onerous contract-related restructuring expenses

 

2

 

–5

 

11

 

 

 

 

 

 

 

Restructuring expenses

 

182

 

28

 

621

 

 

 

 

 

 

 

 

Schedule of Restructuring Expenses by Functional Area

                                                                                                                                                                                                

€ millions

 

2017

 

2016

 

2015

 

 

 

 

 

 

 

Cost of cloud and software

 

55

 

3

 

80

 

 

 

 

 

 

 

Cost of services

 

118

 

7

 

218

 

 

 

 

 

 

 

Research and development

 

9

 

7

 

156

 

 

 

 

 

 

 

Sales and marketing

 

2

 

10

 

147

 

 

 

 

 

 

 

General and administration

 

–2

 

1

 

20

 

 

 

 

 

 

 

Restructuring expenses

 

182

 

28

 

621