EX-99.1 2 gdrxq324-exx991pressrelease.htm EX-99.1 GDRX Q3'24 - EX-99.1 (Press Release)
Exhibit 99.1
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GOODRX REPORTS THIRD QUARTER 2024 RESULTS
SANTA MONICA, Calif. -- (November 7, 2024) -- GoodRx Holdings, Inc. (Nasdaq: GDRX) ("we," "us," "our," “GoodRx,” or
the “Company”), the leading prescription savings platform in the U.S., has released its financial results for the third quarter of
2024.
Third Quarter 2024 Highlights
•Revenue1 and Adjusted Revenue1 of $195.3 million
•Net income of $4.0 million; Net income margin of 2.0%
•Adjusted Net Income1 of $31.9 million; Adjusted Net Income Margin1 of 16.4%
•Adjusted EBITDA1 of $65.0 million; Adjusted EBITDA Margin1 of 33.3%
•Net cash provided by operating activities of $86.9 million
•Exited the quarter with over 7 million consumers of prescription-related offerings2
“In a world where there is increasing attention on medicine affordability and access, we believe the strategic high ground
belongs to brands and companies that benefit patients and remove friction from a complicated healthcare ecosystem. At
GoodRx, that's our North Star and we believe it's enabled us to gain share in our category and strengthen our value
proposition throughout 2024,” said Scott Wagner, Interim Chief Executive Officer of GoodRx. “We continue to build
momentum on our programs with brand manufacturers and anticipate about 20% year-over-year top-line growth in our
pharma manufacturer solutions offering for Q4 2024, and 20%+ for full year 2025. And while the retail pharmacy
environment is experiencing short-term choppiness, we believe we continue to provide invaluable support to our partners by
driving traffic and helping them meet their merchandising goals.”
1Adjusted Revenue, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Net Income, and Adjusted Net Income Margin are non-GAAP financial measures
and are presented for supplemental informational purposes only. For the third quarter of 2024, revenue, the most directly comparable financial measure
calculated in accordance with GAAP, was equal to Adjusted Revenue and we expect revenue to equal Adjusted Revenue for the fourth quarter and full year of
2024. Revenue excluding the $10.0 million client contract termination payment represents Adjusted Revenue for the third quarter and full year 2023. Adjusted
EBITDA Margin and Adjusted Net Income Margin are defined as Adjusted EBITDA and Adjusted Net Income, respectively, divided by Adjusted Revenue.
Refer to the Non-GAAP Financial Measures section below for definitions, additional information, and reconciliations to the most directly comparable GAAP
measures.
2Sum of Monthly Active Consumers (MACs) for Q3'24 and subscribers to our subscription plans as of September 30, 2024. Refer to Key Operating Metrics
below for definitions of Monthly Active Consumers and subscription plans.
Third Quarter 2024 Financial Overview (all comparisons are made to the same period of the prior year unless otherwise
noted):
Revenue1 increased 8% to $195.3 million compared to $180.0 million. Adjusted Revenue1 increased 3% to $195.3 million
compared to $190.0 million.
Prescription transactions revenue increased 4% to $140.4 million compared to $135.4 million, primarily driven by a 7%
increase in Monthly Active Consumers principally from organic growth, including expansion of our integrated savings
program.
Subscription revenue decreased 8% to $21.3 million compared to $23.2 million, primarily driven by a decrease in the
number of subscription plans due to the sunset of our partnership subscription program, Kroger Savings Club. Kroger
Savings Club contributed $2.1 million of subscription revenue in the third quarter 2023 and nil for the same period of 2024.
Pharma manufacturer solutions revenue increased 77% to $28.1 million compared to $15.9 million, primarily driven by a
$10.0 million client contract termination payment recognized as a reduction of revenue in the prior year quarter in connection
with the restructuring of our pharma manufacturer solutions offering in the second half of 2023 (the “restructuring”). The
year-over-year change was also driven by organic growth as we continued to expand our market penetration with pharma
manufacturers and other customers, including ongoing growth in our point of sale discount programs, which fully offset the
$2.5 million decrease in revenue contribution from vitaCare Prescription Services, Inc., a solution we de-prioritized in
connection with the restructuring.
Net income was $4.0 million compared to a net loss of $38.5 million. The year-over year change was primarily driven by
restructuring related costs including accelerated amortization of certain intangible assets incurred in the prior year quarter in
connection with the restructuring and the subsequent run rate savings. The impact from these drivers was partially offset by
debt refinancing costs incurred in the current year quarter and changes in our income tax position. Net income margin was
2.0% compared to a net loss margin of 21.4%. Adjusted Net Income1 was $31.9 million compared to Adjusted Net Income1
of $25.5 million.
Exhibit 99.1
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Adjusted EBITDA1 was $65.0 million compared to $53.5 million. The year-over-year change was primarily driven by top-line
growth and run rate savings as a result of the restructuring.  Adjusted EBITDA Margin1 was 33.3% compared to 28.1%.
Cash Flow and Capital Allocation
Net cash provided by operating activities in the third quarter was $86.9 million compared to $60.3 million in the comparable
period last year, driven by an increase in net income after adjusting for non-cash items and changes in operating assets and
liabilities. Changes in operating assets and liabilities were principally driven by the timing of payments of prepaid services,
accounts payable and accrued expenses, income tax payments and refunds, as well as collections of accounts receivable.
As of September 30, 2024, we had cash and cash equivalents of $423.8 million and total outstanding debt of $500.0 million.
As previously announced, in July 2024, we refinanced our debt to, among other things, establish a new $500.0 million term
loan facility that matures on July 10, 2029 and extend the maturity date on $88.0 million of our $100.0 million revolving credit
facility to April 10, 2029. Concurrent with the refinance, we repaid our then-existing term loan in full using all the proceeds
from the new term loan (either in cash or via conversion) and cash on hand.
We are focused on a disciplined approach to capital allocation, centered on furthering our mission and creating shareholder
value. Our capital allocation priorities are investing for profitable growth, paying down debt, buying back shares, and M&A
that aligns with our strategic priorities. These capital allocation priorities support our long-term growth strategy while also
providing flexibility to navigate near-term challenges.
Share Repurchases
During the third quarter of 2024, we repurchased 0.8 million shares of Class A common stock for an aggregate of $5.3
million. As of September 30, 2024, we had $290.2 million of unused authorized share repurchase capacity under our
$450.0 million share repurchase program that does not expire.
Guidance
For the fourth quarter and full year 2024, management is anticipating the following:
$ in millions
4Q 2024
4Q 2023
YoY Change
Revenue1
~$200
$196.6
~2%
Adjusted Revenue1
~$200
$196.6
~2%
Adjusted EBITDA Margin3
~34%
29.1%
~490 bps
$ in millions
FY 2024
FY 2023
YoY Change
Revenue1
~$794
$750.3
~6%
Adjusted Revenue1
~$794
$760.3
~4%
Adjusted EBITDA3
$255 - $260
$217.4
17% - 20%
“For the fourth quarter of 2024, we are guiding to revenue and Adjusted Revenue of approximately $200 million and
Adjusted EBITDA Margin of about 34%,” said Karsten Voermann, Chief Financial Officer. “While our full year 2024 revenue
and Adjusted Revenue expectations are lower than what we previously indicated, we are confident we can achieve strong
Adjusted EBITDA of $255 to $260 million, up over 17% from 2023, and Adjusted EBITDA Margin of over 32%, up more than
340 basis points from 2023.”
“Our balance sheet and liquidity remained robust in the third quarter of 2024. Our capital allocation priorities are unchanged
and we will continue to prioritize high return investments and maximizing value for shareholders,” concluded Voermann.
3Adjusted EBITDA Margin is Adjusted EBITDA divided by Adjusted Revenue. Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial
measures and are presented for supplemental informational purposes only. We have not reconciled our Adjusted EBITDA and Adjusted EBITDA Margin
guidance to GAAP net income or loss and GAAP net income or loss margin, respectively, because we do not provide guidance for such GAAP measures due
to the uncertainty and potential variability of stock-based compensation expense, acquired intangible assets and related amortization and income taxes, which
are reconciling items between Adjusted EBITDA and Adjusted EBITDA Margin and their respective most directly comparable GAAP measures. Because such
items cannot be provided without unreasonable efforts, we are unable to provide a reconciliation of the non-GAAP financial measure guidance to the
corresponding GAAP measure. However, such items could have a significant impact on our future GAAP net income or loss and GAAP net income or loss
margin.
Exhibit 99.1
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Investor Conference Call and Webcast
GoodRx management will host a conference call and webcast today, November 7, 2024, at 5:00 a.m. Pacific Time (8:00
a.m. Eastern Time) to discuss the results and the Company’s business outlook.
To access the conference call, please pre-register using the following link:
https://register.vevent.com/register/BIe2e0d2e5ebec4cc3ae9f66e59492a2f5
Registrants will receive a confirmation with dial-in details and a unique passcode required to join.
The call will also be webcast live on the Company’s investor relations website at https://investors.goodrx.com, where
accompanying materials will be posted prior to the conference call.
Approximately one hour after completion of the live call, an archived version of the webcast will be available on the
Company’s investor relations website at https://investors.goodrx.com for at least 30 days.
Exhibit 99.1
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About GoodRx
GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000
healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name
medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. 
Since 2011, GoodRx has helped consumers save over $75 billion on the cost of their prescriptions.
GoodRx periodically posts information that may be important to investors on its investor relations website at https://
investors.goodrx.com. We intend to use our website as a means of disclosing material non-public information and for
complying with our disclosure obligations under Regulation FD. Accordingly, investors and potential investors are
encouraged to consult GoodRx’s website regularly for important information, in addition to following GoodRx’s press
releases, filings with the Securities and Exchange Commission and public conference calls and webcasts. The information
contained on, or that may be accessed through, GoodRx’s website is not incorporated by reference into, and is not a part of,
this press release.
Investor Contact
GoodRx
Aubrey Reynolds
ir@goodrx.com
Press Contact
GoodRx
Lauren Casparis
lcasparis@goodrx.com
Exhibit 99.1
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Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of
1995. All statements contained in this press release that do not relate to matters of historical fact should be considered
forward-looking statements, including without limitation statements regarding our future results of operations and financial
position, industry and business trends, including the anticipated impact of retail pharmacy closures, our value proposition,
consumer and partner perception and our position in the healthcare ecosystem/industry, our integrated savings programs,
our business strategy and our ability to execute on our strategic priorities and value creation, our plans, market opportunity
and long-term growth prospects, our capital allocation priorities, and our objectives for future operations. These statements
are neither promises nor guarantees, but involve known and unknown risks, uncertainties and other important factors that
may cause our actual results, performance or achievements to be materially different from any future results, performance or
achievements expressed or implied by the forward-looking statements, including, but not limited to, risks related to our
limited operating history and early stage of growth; our ability to achieve broad market education and change consumer
purchasing habits; our general ability to continue to attract, acquire and retain consumers in a cost-effective manner; our
significant reliance on our prescription transactions offering and ability to expand our offerings; changes in medication pricing
and the significant impact of pricing structures negotiated by industry participants; our general inability to control the
categories and types of prescriptions for which we can offer savings or discounted prices; our reliance on a limited number
of industry participants, including pharmacy benefit managers, pharmacies, and pharma manufacturers; the competitive
nature of industry; risks related to pandemics, epidemics or outbreak of infectious disease, such as COVID-19; the accuracy
of our estimate of our  addressable market and other operational metrics; our ability to respond to changes in the market for
prescription pricing and to maintain and expand the use of GoodRx codes; our ability to maintain positive perception of our
platform or maintain and enhance our brand; risks related to any failure to maintain effective internal control over financial
reporting; risks related to use of social media, emails, text messages and other messaging channels as part of our marketing
strategy; our dependence on our information technology systems and those of our third-party vendors, and risks related to
any failure or significant disruptions thereof; risks related to government regulation of the internet, e-commerce, consumer
data and privacy, information technology and cybersecurity; risks related to a decrease in consumer willingness to receive
correspondence or any technical, legal or any other restrictions to send such correspondence; risks related to any failure to
comply with applicable data protection, privacy and security, advertising and consumer protection laws, regulations,
standards, and other requirements; our ability to utilize our net operating loss carryforwards and certain other tax attributes;
the risk that we may be unable to realize expected benefits from our restructuring and cost reduction efforts; our ability to
attract, develop, motivate and retain well-qualified employees; risks related to our acquisition strategy; risks related to our
debt arrangements; interruptions or delays in service on our apps or websites or any undetected errors or design faults; our
reliance on third-party platforms to distribute our platform and offerings, including software as-a-service technologies;
systems failures or other disruptions in the operations of these parties on which we depend; risks related to climate change;
the increasing focus on environmental sustainability and social initiatives; risks related to our intellectual property; risks
related to operating in the healthcare industry; risks related to our organizational structure; litigation related risks; our ability
to accurately forecast revenue and appropriately plan our expenses in the future; risks related to general economic factors,
natural disasters or other unexpected events; risks related to fluctuations in our tax obligations and effective income tax rate
which could materially and adversely affect our results of operations; risks related to the recent healthcare reform legislation
and other changes in the healthcare industry and in healthcare spending which may adversely affect our business, financial
condition and results of operations; as well as the other important factors discussed in the section entitled “Risk Factors” of
our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and in our other filings with the Securities and
Exchange Commission. The forward-looking statements in this press release are based upon information available to us as
of the date of this press release, and while we believe such information forms a reasonable basis for such statements, such
information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an
exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain
and investors are cautioned not to unduly rely upon these statements. While we may elect to update such forward-looking
statements at some point in the future, we disclaim any obligation to do so, even if subsequent events cause our views to
change.
Exhibit 99.1
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Key Operating Metrics
Monthly Active Consumers (MACs) refers to the number of unique consumers who have used a GoodRx code to purchase a
prescription medication in a given calendar month and have saved money compared to the list price of the medication. A
unique consumer who uses a GoodRx code more than once in a calendar month to purchase prescription medications is
only counted as one Monthly Active Consumer in that month. A unique consumer who uses a GoodRx code in two or three
calendar months within a quarter will be counted as a Monthly Active Consumer in each such month. Monthly Active
Consumers do not include subscribers to our subscription offerings, consumers of our pharma manufacturer solutions
offering, or consumers who use our telehealth offering. When presented for a period longer than a month, Monthly Active
Consumers are averaged over the number of calendar months in such period. Monthly Active Consumers from acquired
companies are only included beginning in the first full quarter following the acquisition. 
Subscription plans represent the ending subscription plan balance across both of our subscription offerings, GoodRx Gold
and Kroger Savings Club, which sunset in July 2024. Each subscription plan may represent more than one subscriber since
family subscription plans may include multiple members.
We exited the third quarter of 2024 with over 7 million prescription-related consumers that used GoodRx across our
prescription transactions and subscription offerings. Our prescription-related consumers represent the sum of Monthly Active
Consumers for the three months ended September 30, 2024 and subscribers to our subscription plans as of September 30,
2024.
Three Months Ended
(in millions)
September 30,
2024
June 30,
2024
March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Monthly Active Consumers
6.5
6.6
6.7
6.4
6.1
6.1
6.1
As of
(in thousands)
September 30,
2024
June 30,
2024
March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Subscription plans
701
696
778
884
930
969
1,007
Exhibit 99.1
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GoodRx Holdings, Inc.
Condensed Consolidated Balance Sheets (Unaudited)
(in thousands, except par values)
September 30, 2024
December 31, 2023
Assets
Current assets
Cash and cash equivalents
$423,777
$672,296
Accounts receivable, net
130,803
143,608
Prepaid expenses and other current assets
72,220
56,886
Total current assets
626,800
872,790
Property and equipment, net
13,625
15,932
Goodwill
410,769
410,769
Intangible assets, net
54,061
60,898
Capitalized software, net
119,898
95,439
Operating lease right-of-use assets, net
28,842
29,929
Deferred tax assets, net
65,910
65,268
Other assets
34,941
37,775
Total assets
$1,354,846
$1,588,800
Liabilities and stockholders' equity
Current liabilities
Accounts payable
$12,391
$36,266
Accrued expenses and other current liabilities
92,677
71,329
Current portion of debt
3,750
8,787
Operating lease liabilities, current
5,543
6,177
Total current liabilities
114,361
122,559
Debt, net
487,593
647,703
Operating lease liabilities, net of current portion
47,681
48,403
Other liabilities
8,777
8,177
Total liabilities
658,412
826,842
Stockholders' equity
Preferred stock, $0.0001 par value
—
—
Common stock, $0.0001 par value
38
40
Additional paid-in capital
2,144,149
2,219,321
Accumulated deficit
(1,447,753)
(1,457,403)
Total stockholders' equity
696,434
761,958
Total liabilities and stockholders' equity
$1,354,846
$1,588,800
Exhibit 99.1
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GoodRx Holdings, Inc.
Condensed Consolidated Statements of Operations (Unaudited)
(in thousands, except per share amounts)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024
2023
2024
2023
Revenue
$195,251
$179,958
$593,741
$553,621
Costs and operating expenses:
Cost of revenue, exclusive of depreciation and
amortization presented separately below
11,684
18,721
36,022
51,755
Product development and technology
30,139
39,611
92,010
103,804
Sales and marketing
89,867
91,615
273,285
247,577
General and administrative
25,619
35,317
94,316
95,144
Depreciation and amortization
17,535
33,024
50,442
64,060
Total costs and operating expenses
174,844
218,288
546,075
562,340
Operating income (loss)
20,407
(38,330)
47,666
(8,719)
Other expense, net:
Other expense
(2,660)
(2,200)
(2,660)
(4,008)
Loss on extinguishment of debt
(2,077)
—
(2,077)
—
Interest income
4,797
8,649
18,686
23,697
Interest expense
(12,355)
(14,720)
(41,564)
(41,907)
Total other expense, net
(12,295)
(8,271)
(27,615)
(22,218)
Income (loss) before income taxes
8,112
(46,601)
20,051
(30,937)
Income tax (expense) benefit
(4,147)
8,106
(10,401)
47,938
Net income (loss)
$3,965
$(38,495)
$9,650
$17,001
Earnings (loss) per share:
Basic
$0.01
$(0.09)
$0.03
$0.04
Diluted
$0.01
$(0.09)
$0.02
$0.04
Weighted average shares used in computing
earnings (loss) per share:
Basic
379,667
413,437
385,553
412,698
Diluted
388,504
413,437
393,477
416,450
Stock-based compensation included in costs and
operating expenses:
Cost of revenue
$86
$146
$226
$487
Product development and technology
6,384
6,829
18,491
22,952
Sales and marketing
9,725
10,273
27,248
11,665
General and administrative
10,186
15,398
32,102
40,938
Exhibit 99.1
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GoodRx Holdings, Inc.
Condensed Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
Nine Months Ended
September 30,
2024
2023
Cash flows from operating activities
Net income
$9,650
$17,001
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization
50,442
64,060
Loss on extinguishment of debt
2,077
—
Amortization of debt issuance costs
2,076
2,539
Non-cash operating lease expense
2,981
3,022
Stock-based compensation expense
78,067
76,042
Deferred income taxes
(642)
(57,989)
Loss on operating lease assets
—
374
Loss on disposal of capitalized software
—
7,615
Loss on minority equity interest investment
—
4,008
Changes in operating assets and liabilities
Accounts receivable
12,805
(4,005)
Prepaid expenses and other assets
(12,268)
(29,867)
Accounts payable
(23,167)
14,515
Accrued expenses and other current liabilities
19,778
26,071
Operating lease liabilities
(3,250)
(1,460)
Other liabilities
600
498
Net cash provided by operating activities
139,149
122,424
Cash flows from investing activities
Purchase of property and equipment
(1,078)
(634)
Capitalized software
(52,625)
(42,260)
Net cash used in investing activities
(53,703)
(42,894)
Cash flows from financing activities
Proceeds from long-term debt
472,033
—
Payments on long-term debt
(639,038)
(5,272)
Payments of debt issuance costs
(2,673)
—
Repurchases of Class A common stock
(158,657)
(26,149)
Proceeds from exercise of stock options
18,435
4,385
Employee taxes paid related to net share settlement of equity awards
(24,922)
(15,403)
Proceeds from employee stock purchase plan
857
649
Net cash used in financing activities
(333,965)
(41,790)
Net change in cash and cash equivalents
(248,519)
37,740
Cash and cash equivalents
Beginning of period
672,296
757,165
End of period
$423,777
$794,905
Exhibit 99.1
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Non-GAAP Financial Measures
Adjusted Revenue and metrics presented as a percentage of Adjusted Revenue, Adjusted EBITDA, Adjusted EBITDA
Margin, Adjusted Net Income, Adjusted Net Income Margin and Adjusted Earnings Per Share are supplemental measures of
our performance that are not required by, or presented in accordance with, U.S. GAAP. We also present each cost and
operating expense on our condensed consolidated statements of operations on an adjusted basis to arrive at adjusted
operating income. Collectively, we refer to these non-GAAP financial measures as our “Non-GAAP Measures."
We define Adjusted Revenue for a particular period as revenue excluding client contract termination costs associated with
restructuring related activities. We exclude these costs from revenue because we believe they are not indicative of past or
future underlying performance of the business.
We define Adjusted EBITDA for a particular period as net income or loss before interest, taxes, depreciation and
amortization, and as further adjusted for, as applicable for the periods presented, acquisition related expenses, stock-based
compensation expense, payroll tax expense related to stock-based compensation, loss on extinguishment of debt, financing
related expenses, loss on operating lease assets, restructuring related expenses, legal settlement expenses, charitable
stock donation, gain on sale of business, and other income or expense, net. Adjusted EBITDA Margin represents Adjusted
EBITDA as a percentage of Adjusted Revenue.
We define Adjusted Net Income for a particular period as net income or loss adjusted for, as applicable for the periods
presented, amortization of intangibles related to acquisitions and restructuring activities, acquisition related expenses, stock-
based compensation expense, payroll tax expense related to stock-based compensation, loss on extinguishment of debt,
financing related expenses, loss on operating lease assets, restructuring related expenses, legal settlement expenses,
charitable stock donation, gain on sale of business, other expense, and as further adjusted for estimated income tax on such
adjusted items. Our adjusted taxes also excludes (i) the valuation allowance recorded against certain of our net deferred tax
assets that was recognized in accordance with GAAP and any subsequent releases of the valuation allowance, and (ii) all
tax benefits/expenses resulting from excess tax benefits/deficiencies in connection with stock-based compensation.
Adjusted Net Income Margin represents Adjusted Net Income as a percentage of Adjusted Revenue.
Adjusted Earnings Per Share is Adjusted Net Income attributable to common stockholders divided by weighted average
number of shares. The weighted average shares we use in computing Adjusted Earnings Per Share – basic is equal to our
GAAP weighted average shares – basic and the weighted average shares we use in computing Adjusted Earnings Per
Share – diluted is equal to either GAAP weighted average shares – basic or GAAP weighted average shares – diluted,
depending on whether we have adjusted net loss or adjusted net income, respectively.
We also assess our performance by evaluating each cost and operating expense on our condensed consolidated
statements of operations on a non-GAAP, or adjusted, basis to arrive at adjusted operating income. The adjustments to
these cost and operating expense items include, as applicable for the periods presented, acquisition related expenses,
amortization of intangibles related to acquisitions and restructuring activities, stock-based compensation expense, payroll
tax expense related to stock-based compensation, financing related expenses, restructuring related expenses, legal
settlement expenses, loss on operating lease assets, charitable stock donation, and gain on sale of business. Adjusted
operating income is Adjusted Revenue less non-GAAP costs and operating expenses.
We believe our Non-GAAP Measures are helpful to investors, analysts and other interested parties because they assist in
providing a more consistent and comparable overview of our operations across our historical financial periods. Adjusted
Revenue, Adjusted EBITDA and Adjusted EBITDA Margin are also key measures we use to assess our financial
performance and are also used for internal planning and forecasting purposes. In addition, Adjusted Revenue, Adjusted
EBITDA, Adjusted EBITDA Margin, Adjusted Net Income and Adjusted Earnings Per Share are frequently used by analysts,
investors and other interested parties to evaluate and assess performance.
The Non-GAAP Measures are presented for supplemental informational purposes only and should not be considered as
alternatives or substitutes to financial information presented in accordance with GAAP. These measures have certain
limitations in that they do not include the impact of certain costs that are reflected in our condensed consolidated statements
of operations that are necessary to run our business. Other companies, including other companies in our industry, may not
use these measures or may calculate these measures differently than as presented herein, limiting their usefulness as
comparative measures.
Exhibit 99.1
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The following table presents a reconciliation of net (loss) income and revenue, the most directly comparable financial measures calculated in accordance with GAAP, to
Adjusted EBITDA and Adjusted Revenue, respectively, and presents net (loss) income margin, the most directly comparable financial measure calculated in accordance
with GAAP, with Adjusted EBITDA Margin:
(dollars in thousands)
Three Months Ended
March 31,
Three Months Ended
June 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
December 31,
Year Ended
December 31,
2024
2023
2024
2023
2024
2023
2024
2023
2023
2023
Net (loss) income
$(1,009)
$(3,290)
$6,694
$58,786
$3,965
$(38,495)
$9,650
$17,001
$(25,869)
$(8,868)
Adjusted to exclude the following:
Interest income
(7,555)
(7,234)
(6,334)
(7,814)
(4,797)
(8,649)
(18,686)
(23,697)
(8,474)
(32,171)
Interest expense
14,643
13,133
14,566
14,054
12,355
14,720
41,564
41,907
14,821
56,728
Income tax expense (benefit)
1,302
6,886
4,952
(46,718)
4,147
(8,106)
10,401
(47,938)
1,234
(46,704)
Depreciation and amortization
15,942
14,939
16,965
16,097
17,535
33,024
50,442
64,060
43,608
107,668
Other expense
—
1,808
—
—
2,660
2,200
2,660
4,008
—
4,008
Loss on extinguishment of debt
—
—
—
—
2,077
—
2,077
—
—
—
Financing related expenses
440
—
392
—
66
—
898
—
—
—
Acquisition related expenses
174
1,056
174
385
65
162
413
1,603
174
1,777
Restructuring related expenses
(125)
—
566
—
—
22,389
441
22,389
4,634
27,023
Legal settlement expenses
13,000
—
—
—
—
3,000
13,000
3,000
(2,900)
100
Stock-based compensation expense
25,096
25,499
26,590
17,897
26,381
32,646
78,067
76,042
28,778
104,820
Payroll tax expense related to stock-
based compensation
879
440
847
405
510
580
2,236
1,425
268
1,693
Loss on operating lease assets
—
—
—
374
—
—
—
374
979
1,353
Adjusted EBITDA
$62,787
$53,237
$65,412
$53,466
$64,964
$53,471
$193,163
$160,174
$57,253
$217,427
Revenue
$197,880
$183,986
$200,610
$189,677
$195,251
$179,958
$593,741
$553,621
$196,644
$750,265
Adjusted to exclude the following:
Client contract termination costs
—
—
—
—
—
10,000
—
10,000
—
10,000
Adjusted Revenue
$197,880
$183,986
$200,610
$189,677
$195,251
$189,958
$593,741
$563,621
$196,644
$760,265
Net (loss) income margin
(0.5%)
(1.8%)
3.3%
31.0%
2.0%
(21.4%)
1.6%
3.1%
(13.2%)
(1.2%)
Adjusted EBITDA Margin
31.7%
28.9%
32.6%
28.2%
33.3%
28.1%
32.5%
28.4%
29.1%
28.6%
Exhibit 99.1
a1.jpg
The following tables present a reconciliation of net income (loss) and revenue and calculations of net income (loss) margin
and earnings (loss) per share, the most directly comparable financial measures calculated in accordance with GAAP, to
Adjusted Net Income, Adjusted Revenue, Adjusted Net Income Margin, and Adjusted Earnings Per Share, respectively:
(dollars in thousands, except per share amounts)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024
2023
2024
2023
Net income (loss)
$3,965
$(38,495)
$9,650
$17,001
Adjusted to exclude the following:
Amortization of intangibles related to acquisitions
and restructuring activities
1,961
21,561
6,837
32,769
Other expense
2,660
2,200
2,660
4,008
Loss on extinguishment of debt
2,077
—
2,077
—
Financing related expenses
66
—
898
—
Acquisition related expenses
65
162
413
1,603
Restructuring related expenses
—
22,389
441
22,389
Legal settlement expenses
—
3,000
13,000
3,000
Stock-based compensation expense
26,381
32,646
78,067
76,042
Payroll tax expense related to stock-based
compensation
510
580
2,236
1,425
Loss on operating lease assets
—
—
—
374
Income tax effects of excluded items and
adjustments for valuation allowance and excess tax
benefits/deficiencies from equity awards
(5,749)
(18,502)
(19,385)
(75,168)
Adjusted Net Income
$31,936
$25,541
$96,894
$83,443
Revenue
$195,251
$179,958
$593,741
$553,621
Adjusted to exclude the following:
Client contract termination costs
—
10,000
—
10,000
Adjusted Revenue
$195,251
$189,958
$593,741
$563,621
Net income (loss) margin
2.0%
(21.4%)
1.6%
3.1%
Adjusted Net Income Margin
16.4%
13.4%
16.3%
14.8%
Weighted average shares used in computing
earnings (loss) per share:
Basic
379,667
413,437
385,553
412,698
Diluted
388,504
413,437
393,477
416,450
Earnings (loss) per share:
Basic
$0.01
$(0.09)
$0.03
$0.04
Diluted
$0.01
$(0.09)
$0.02
$0.04
Weighted average shares used in computing
Adjusted Earnings Per Share:
Basic
379,667
413,437
385,553
412,698
Diluted
388,504
420,592
393,477
416,450
Adjusted Earnings Per Share:
Basic
$0.08
$0.06
$0.25
$0.20
Diluted
$0.08
$0.06
$0.25
$0.20
Exhibit 99.1
a1.jpg
The following table presents (i) each non-GAAP, or adjusted, cost and expense and operating income (loss) measure
together with its most directly comparable financial measure calculated in accordance with GAAP; and (ii) each adjusted
cost and expense and adjusted operating income as a percentage of Adjusted Revenue together with each GAAP cost and
expense and operating income (loss) as a percentage of revenue, the most directly comparable financial measure
calculated in accordance with GAAP:
(dollars in thousands)
GAAP
Adjusted
GAAP
Adjusted
Three Months Ended
September 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
Nine Months Ended
September 30,
2024
2023
2024
2023
2024
2023
2024
2023
Cost of revenue
$11,684
$18,721
$11,596
$15,688
$36,022
$51,755
$36,093
$48,365
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
6%
10%
6%
8%
6%
9%
6%
9%
Product development and technology
$30,139
$39,611
$23,545
$24,046
$92,010
$103,804
$72,210
$71,426
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
15%
22%
12%
13%
15%
19%
12%
13%
Sales and marketing
$89,867
$91,615
$79,961
$80,389
$273,285
$247,577
$245,109
$234,806
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
46%
51%
41%
42%
46%
45%
41%
42%
General and administrative
$25,619
$35,317
$15,185
$16,364
$94,316
$95,144
$47,166
$48,850
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
13%
20%
8%
9%
16%
17%
8%
9%
Depreciation and amortization
$17,535
$33,024
$15,574
$11,463
$50,442
$64,060
$43,605
$31,291
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
9%
18%
8%
6%
8%
12%
7%
6%
Operating income (loss)
$20,407
$(38,330)
$49,390
$42,008
$47,666
$(8,719)
$149,558
$128,883
% of Revenue (GAAP) /
    Adjusted Revenue (Adjusted)
10%
(21%)
25%
22%
8%
(2%)
25%
23%
Exhibit 99.1
a1.jpg
The following table presents a reconciliation of each non-GAAP, or adjusted, cost and expense and operating income (loss)
measure to its most directly comparable financial measure calculated in accordance with GAAP:
(dollars in thousands)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024
2023
2024
2023
Revenue
$195,251
$179,958
$593,741
$553,621
Restructuring related expenses
—
10,000
—
10,000
Adjusted Revenue
$195,251
$189,958
$593,741
$563,621
Cost of revenue
$11,684
$18,721
$36,022
$51,755
Restructuring related expenses
—
(2,878)
311
(2,878)
Stock-based compensation expense
(86)
(146)
(226)
(487)
Payroll tax expense related to stock-based
compensation
(2)
(9)
(14)
(25)
Adjusted cost of revenue
$11,596
$15,688
$36,093
$48,365
Product development and technology
$30,139
$39,611
$92,010
$103,804
Acquisition related expenses
(10)
(24)
(62)
(303)
Restructuring related expenses
—
(8,403)
(112)
(8,403)
Stock-based compensation expense
(6,384)
(6,829)
(18,491)
(22,952)
Payroll tax expense related to stock-based
compensation
(200)
(309)
(1,135)
(720)
Adjusted product development and technology
$23,545
$24,046
$72,210
$71,426
Sales and marketing
$89,867
$91,615
$273,285
$247,577
Acquisition related expenses
(55)
—
(351)
—
Restructuring related expenses
—
(838)
(114)
(838)
Stock-based compensation expense
(9,725)
(10,273)
(27,248)
(11,665)
Payroll tax expense related to stock-based
compensation
(126)
(115)
(463)
(268)
Adjusted sales and marketing
$79,961
$80,389
$245,109
$234,806
General and administrative
$25,619
$35,317
$94,316
$95,144
Financing related expenses
(66)
—
(898)
—
Acquisition related expenses
—
(138)
—
(1,300)
Restructuring related expenses
—
(270)
(526)
(270)
Legal settlement expenses
—
(3,000)
(13,000)
(3,000)
Stock-based compensation expense
(10,186)
(15,398)
(32,102)
(40,938)
Payroll tax expense related to stock-based
compensation
(182)
(147)
(624)
(412)
Loss on operating lease assets
—
—
—
(374)
Adjusted general and administrative
$15,185
$16,364
$47,166
$48,850
Depreciation and amortization
$17,535
$33,024
$50,442
$64,060
Amortization of intangibles related to acquisitions and
restructuring activities
(1,961)
(21,561)
(6,837)
(32,769)
Adjusted depreciation and amortization
$15,574
$11,463
$43,605
$31,291
Operating income (loss)
$20,407
$(38,330)
$47,666
$(8,719)
Amortization of intangibles related to acquisitions and
restructuring activities
1,961
21,561
6,837
32,769
Financing related expenses
66
—
898
—
Acquisition related expenses
65
162
413
1,603
Restructuring related expenses
—
22,389
441
22,389
Legal settlement expenses
—
3,000
13,000
3,000
Exhibit 99.1
a1.jpg
Stock-based compensation expense
26,381
32,646
78,067
76,042
Payroll tax expense related to stock-based
compensation
510
580
2,236
1,425
Loss on operating lease assets
—
—
—
374
Adjusted operating income
$49,390
$42,008
$149,558
$128,883