EX-99.1 2 exhibit_99-1.htm EXHIBIT 99.1

Exhibit 99.1

NICE Reports 25% Year-Over-Year Cloud Revenue Growth
for the Full-Year 2024

Total annual revenue growth of 15% year over year to $2.7 billion
Record high annual operating margin drives record EPS and 48% year over year growth in cash flow from operations to $833 million

Hoboken, New Jersey, February 20, 2025 - NICE (NASDAQ: NICE) today announced results for the fourth quarter and the full year ended December 31, 2024, as compared to the corresponding periods of the previous year.

Fourth Quarter 2024 Financial Highlights

GAAP
Non-GAAP
Total revenue was $721.6 million and increased 16%
Total revenue was $721.6 million and increased 16%
Cloud revenue was $533.9 million and increased 24%
Cloud revenue was $533.9 million and increased 24%
Operating income was $154.3 million and increased 26%
Operating income was $227.3 million and increased 22%
Operating margin was 21.4% compared to 19.7% last year
Operating margin was 31.5% compared to 30.0% last year
Diluted EPS was $1.54 and increased 24%
Diluted EPS was $3.02 and increased 28%
Operating cash flow was $249.5 million and increased 38%
 

Full Year 2024 Financial Highlights

GAAP
Non-GAAP
Total revenue was $2,735.3 million and increased 15%
Total revenue was $2,735.3 million and increased 15%
Cloud revenue was $1,984.2 million and increased 25%
Cloud revenue was $1,984.2 million and increased 25%
Operating income was $546.0 million and increased 25%
Operating income was $849.6 million and increased 21%
Operating margin was 20.0% compared to 18.3% last year
Operating margin was 31.1% compared to 29.6% last year
Diluted EPS was $6.76 and increased 32%
Diluted EPS was $11.12 and increased 27%
Operating cash flow was $832.6 million and increased 48%
 

“We’re pleased to report a strong finish to 2024 capped off by an exceptional fourth quarter with double digit growth in total revenue, cloud revenue and further acceleration of our industry leading profitability,” said Scott Russell, CEO of NICE.  “Our full-year 2024 strong top line results were fueled by a 25% year-over-year growth in cloud revenue, which reached $2 billion. Further, our leadership in CX AI was exemplified by the strong adoption of our advanced AI solutions which were included in 97% of our large enterprise CXone Mpower deals over $1 million ARR. Our profitability reached new heights with a 150-basis point increase in our non-GAAP operating margin, climbing to 31.1%. Additionally, our outstanding operating cash flow growth in 2024, which increased 48% year-over-year to $833 million, positions us with a significant competitive advantage to drive future organic and inorganic expansion.”

Mr. Russell continued, “AI is revolutionizing the CX industry, and CXone Mpower’s agentic AI is unlocking new levels of growth by delivering further efficiency and exceptional customer experiences. I joined NICE for its undisputed leadership and its unique ability to seize this growth opportunity. We will put our industry-leading platforms front and center, we will lead the CX-AI revolution and we will further scale through expansion of our ecosystem. Our decades of deep CX domain expertise, industry-leading AI platform, relentless innovation and great financial strength strongly positions us to capitalize on the opportunities ahead and accelerate into the future.”



GAAP Financial Highlights for the Fourth Quarter and Full Year Ended December 31:

Revenues:
Fourth quarter 2024 total revenues increased 16% year over year to $721.6 million compared to $623.2 million for the fourth quarter of 2023.
Full year 2024 total revenues increased 15% to $2,735.3 million compared to $2,377.5 million for the full year 2023.

Gross Profit:
Fourth quarter 2024 gross profit was $489.2 million compared to $422.3 million for the fourth quarter of 2023. Fourth quarter 2024 gross margin was 67.8% compared to 67.8% for the fourth quarter of 2023.
Full year 2024 gross profit was $1,825.7 million compared to $1,609.3 million for the full year 2023. Full year 2024 gross margin was 66.7% compared to 67.7% for the full year 2023.

Operating Income:
Fourth quarter 2024 operating income increased 26% to $154.3 million compared to $122.7 million for the fourth quarter of 2023. Fourth quarter 2024 operating margin was 21.4% compared to 19.7% for the fourth quarter of 2023.
Full year 2024 operating income was $546.0 million compared to $435.2 million for the full year 2023. Full year 2024 operating margin was 20.0% compared to 18.3% for the full year 2023.

Net Income:
Fourth quarter 2024 net income increased 22% to $99.5 million compared to $81.7 million for the fourth quarter of 2023. Fourth quarter 2024 net income margin was 13.8% compared to 13.1% for the fourth quarter of 2023.
Full year 2024 net income was $442.6 million compared to $338.3 million for the full year 2023. Full year 2024 net income margin was 16.2% compared to 14.2% for the full year 2023.

Fully Diluted Earnings Per Share:
Fully diluted earnings per share for the fourth quarter of 2024 increased 24% to $1.54 compared to $1.24 in the fourth quarter of 2023.
Fully diluted earnings per share for the full year 2024 increased 32% to $6.76 compared to $5.11 for the full year 2023.

Cash Flow and Cash Balance:
Fourth quarter 2024 operating cash flow was $249.5 million and full year 2024 operating cash flow was $832.6 million.
In the fourth quarter 2024, $95.2 million was used for share repurchases and for the full year 2024, $369.2 million were used for share repurchases.
As of December 31, 2024, total cash and cash equivalents, and short-term investments were $1,621.7 million. Our debt, was $458.8 million, resulting in net cash and investments of $1,162.9 million.

Non-GAAP Financial Highlights for the Fourth Quarter and Full Year Ended December 31:
 
Revenues:
Fourth quarter 2024 non-GAAP total revenues increased 16% to $721.6 million compared to $623.2 million for the fourth quarter of 2023.
Full year 2024 non-GAAP total revenues increased 15% to $2,735.3 million compared to $2,377.5 million for the full year 2023.

Gross Profit:
Fourth quarter 2024 non-GAAP gross profit increased to $515.3 million compared to $448.2 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP gross margin was 71.4% compared to 71.9% for the fourth quarter of 2023.
Full year 2024 gross profit was $1,942.7 million compared to $1,708.8 million for the full year 2023. Full year 2024 non-GAAP gross margin was 71.0% compared to 71.9% for the full year 2023.

Operating Income:
Fourth quarter 2024 non-GAAP operating income increased 22% to $227.3 million compared to $186.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP operating margin was 31.5% compared to 30.0% for the fourth quarter of 2023.
Full year 2024 non-GAAP operating income increased 21% to $849.6 million compared to $703.8 million for the full year 2023. Full year 2024 non-GAAP operating margin was 31.1% compared to 29.6% for the full year 2023.

Net Income:
Fourth quarter 2024 non-GAAP net income increased 26% to $195.8 million compared to $154.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP net income margin totaled 27.1% compared to 24.9% for the fourth quarter of 2023.
Full year 2024 non-GAAP net income increased 25% to $728.4 million compared to $582.7 million for the full year 2023. Full year 2024 non-GAAP net income margin was 26.6% compared to 24.5% for the full year 2023.

Fully Diluted Earnings Per Share:
Fourth quarter 2024 non-GAAP fully diluted earnings per share increased 28% to $3.02 compared to $2.36 for the fourth quarter of 2023.
Full year 2024 non-GAAP fully diluted earnings per share increased 27% to $11.12 compared to $8.79 for the full year 2023.


 
First Quarter and Full Year 2025 Guidance:
 
First-Quarter 2025:

First-quarter 2025 non-GAAP total revenues are expected to be in a range of $693 million to $703 million, representing 6% year over year growth at the midpoint.

First-quarter 2025 non-GAAP fully diluted earnings per share are expected to be in a range of $2.78 to $2.88, representing 10% year over year growth at the midpoint.

Full-Year 2025:

Full-year 2025 non-GAAP total revenues are expected to be in a range of $2,918 million to $2,938 million, representing 7% year over year growth at the midpoint.

Full-year 2025 non-GAAP fully diluted earnings per share are expected to be in a range of $12.13 to $12.33, representing 10% year over year growth at the midpoint.

The above full year 2025 guidance includes the expectation of 12% year over year growth in cloud revenue.

Quarterly Results Conference Call

NICE management will host its earnings conference call today, February 20, 2025, at 8:30 AM ET, 13:30 GMT,
15:30 Israel, to discuss the results and the company's outlook. A live webcast and replay will be available on the Investor Relations page of the Company’s website. To access, please register by clicking here: https://www.nice.com/investor-relations/upcoming-event.

Explanation of Non-GAAP measures

Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related and other expenses, amortization of discount on debt and loss from extinguishment of debt and the tax effect of the Non-GAAP adjustments.

The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.



About NICE

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Investor Relations Contact

Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763-0127, ir@nice.com, CET

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as “believe”, “expect”, “seek”, “may”, “will”, “intend”, “should”, “project”, “anticipate”, “plan”, and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company’s management regarding the future of the Company’s business, performance, future plans and strategies, projections, anticipated events and trends, the economic environment, and other future conditions. Examples of forward-looking statements include guidance regarding the Company’s revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.
 
Forward looking statements are inherently subject to significant uncertainties, contingencies, and risks, including, economic, competitive and other factors, which are difficult to predict and many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements.  These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company’s growth strategy, success and growth of the Company’s cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company’s business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East, that may disrupt our business and the global economy and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”).
 
You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this press release speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.
 


 
NICE LTD. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
U.S. dollars in thousands

   
December 31,
   
December 31,
 
   
2024
   
2023
 
   
Unaudited
   
Audited
 
             
ASSETS
           
             
CURRENT ASSETS:
           
Cash and cash equivalents
 
$
481,712
   
$
511,795
 
Short-term investments
   
1,139,996
     
896,044
 
Trade receivables
   
643,985
     
585,154
 
Debt hedge option
   
-
     
121,922
 
Prepaid expenses and other current assets
   
239,080
     
197,967
 
                 
Total current assets
   
2,504,773
     
2,312,882
 
                 
LONG-TERM ASSETS:
               
Property and equipment, net
   
185,292
     
174,414
 
Deferred tax assets
   
219,232
     
178,971
 
Other intangible assets, net
   
231,346
     
305,501
 
Operating lease right-of-use assets
   
93,083
     
104,565
 
Goodwill
   
1,849,668
     
1,821,969
 
Prepaid expenses and other long-term assets
   
212,512
     
219,332
 
                 
Total long-term assets
   
2,791,133
     
2,804,752
 
                 
TOTAL ASSETS
 
$
5,295,906
   
$
5,117,634
 
                 
LIABILITIES AND SHAREHOLDERS' EQUITY
         
                 
CURRENT LIABILITIES:
               
Trade payables
 
$
110,603
   
$
66,036
 
Deferred revenues and advances from customers
   
299,367
     
302,649
 
Current maturities of operating leases
   
12,554
     
13,747
 
Debt
   
458,791
     
209,229
 
Accrued expenses and other liabilities
   
593,109
     
528,660
 
                 
Total current liabilities
   
1,474,424
     
1,120,321
 
                 
LONG-TERM LIABILITIES:
               
Deferred revenues and advances from customers
   
66,289
     
52,458
 
Operating leases
   
92,258
     
102,909
 
Deferred tax liabilities
   
1,965
     
8,596
 
Debt
   
-
     
457,081
 
Other long-term liabilities
   
57,807
     
21,769
 
                 
Total long-term liabilities
   
218,319
     
642,813
 
                 
SHAREHOLDERS' EQUITY
               
Nice Ltd's equity
   
3,589,742
     
3,341,132
 
Non-controlling interests
   
13,421
     
13,368
 
                 
Total shareholders' equity
   
3,603,163
     
3,354,500
 
                 
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY
 
$
5,295,906
   
$
5,117,634
 



NICE LTD. AND SUBSIDIARIES
             
CONSOLIDATED STATEMENTS OF INCOME
             
U.S. dollars in thousands (except per share amounts)
           

   
Quarter ended
   
Year to date
 
   
December 31,
   
December 31,
 
   
2024
   
2023
   
2024
   
2023
 
   
Unaudited
   
Audited
   
Unaudited
   
Audited
 
                         
Revenue:
                       
Cloud
 
$
533,947
   
$
428,986
   
$
1,984,160
   
$
1,581,825
 
Services
   
149,650
     
162,365
     
596,031
     
641,387
 
Product
   
38,003
     
31,841
     
155,081
     
154,296
 
Total revenue
   
721,600
     
623,192
     
2,735,272
     
2,377,508
 
                                 
Cost of revenue:
                               
Cloud
   
180,110
     
146,510
     
699,713
     
553,654
 
Services
   
47,009
     
48,674
     
184,410
     
188,890
 
Product
   
5,267
     
5,694
     
25,401
     
25,629
 
Total cost of revenue
   
232,386
     
200,878
     
909,524
     
768,173
 
                                 
Gross profit
   
489,214
     
422,314
     
1,825,748
     
1,609,335
 
                                 
Operating expenses:
                               
Research and development, net
   
94,753
     
81,119
     
360,607
     
322,708
 
Selling and marketing
   
176,813
     
154,500
     
642,251
     
599,114
 
General and administrative
   
63,336
     
64,030
     
276,936
     
252,286
 
Total operating expenses
   
334,902
     
299,649
     
1,279,794
     
1,174,108
 
                                 
Operating income
   
154,312
     
122,665
     
545,954
     
435,227
 
                                 
Financial expenses (income) and other, net
   
(16,938
)
   
2,635
     
(58,872
)
   
(22,473
)
                                 
Income before tax
   
171,250
     
120,030
     
604,826
     
457,700
 
Taxes on income
   
71,741
     
38,378
     
162,238
     
119,399
 
Net income
 
$
99,509
   
$
81,652
   
$
442,588
   
$
338,301
 
                                 
Earnings per share:
                               
Basic
 
$
1.56
   
$
1.29
   
$
6.97
   
$
5.32
 
Diluted
 
$
1.54
   
$
1.24
   
$
6.76
   
$
5.11
 
                                 
Weighted average shares outstanding:
                               
Basic
   
63,720
     
63,283
     
63,483
     
63,590
 
Diluted
   
64,802
     
65,749
     
65,506
     
66,265
 



NICE LTD. AND SUBSIDIARIES
             
CONSOLIDATED CASH FLOW STATEMENTS
             
U.S. dollars in thousands
             

   
Quarter ended
   
Year to date
 
   
December 31,
   
December 31,
 
   
2024
   
2023
   
2024
   
2023
 
   
Unaudited
   
Audited
   
Unaudited
   
Audited
 
                         
Operating Activities
                       
                         
Net income
 
$
99,509
   
$
81,652
   
$
442,588
   
$
338,301
 
Adjustments to reconcile net income to net cash provided by operating activities:
         
Depreciation and amortization
   
48,776
     
41,212
     
205,020
     
167,360
 
Share-based compensation
   
48,185
     
46,170
     
182,067
     
176,658
 
Amortization of premium and discount and accrued interest on marketable securities
   
(3,135
)
   
436
     
(9,861
)
   
2,480
 
Deferred taxes, net
   
(1,312
)
   
(35,833
)
   
(40,261
)
   
(66,620
)
Changes in operating assets and liabilities:
                               
Trade Receivables, net
   
(20,993
)
   
(16,572
)
   
(61,025
)
   
(34,292
)
Prepaid expenses and other current assets
   
(2,625
)
   
95,413
     
25,040
     
73,052
 
Operating lease right-of-use assets
   
3,025
     
3,833
     
12,951
     
12,518
 
Trade payables
   
39,319
     
2,642
     
43,965
     
3,426
 
Accrued expenses and other current liabilities
   
63,507
     
(27,012
)
   
41,952
     
(55,703
)
Deferred revenue
   
(19,138
)
   
(6,285
)
   
3,049
     
(45,947
)
Realized loss on marketable securities, net
   
-
     
12,271
     
-
     
12,271
 
Operating lease liabilities
   
(2,767
)
   
441
     
(13,291
)
   
(11,100
)
Amortization of discount on long-term debt
   
430
     
1,166
     
1,834
     
4,615
 
Loss from extinguishment of debt
   
-
     
16
     
-
     
53
 
Change in fair value of contingent consideration
   
(3,054
)
   
(18,258
)
   
(3,054
)
   
(18,258
)
Other
   
(205
)
   
(796
)
   
1,667
     
2,616
 
  Net cash provided by operating activities
   
249,522
     
180,496
     
832,641
     
561,430
 
                                 
Investing Activities
                               
                                 
Purchase of property and equipment
   
(7,567
)
   
(6,079
)
   
(34,962
)
   
(29,205
)
Purchase of Investments
   
(362,822
)
   
(29,620
)
   
(938,154
)
   
(230,263
)
Proceeds from Investments
   
77,086
     
129,006
     
705,332
     
436,044
 
Capitalization of internal use software costs
   
(16,819
)
   
(13,868
)
   
(64,805
)
   
(54,974
)
Payments for business acquisitions, net of cash acquired
   
(20,309
)
   
(396,780
)
   
(64,816
)
   
(415,185
)
Net cash provided used in investing activities
   
(330,431
)
   
(317,341
)
   
(397,405
)
   
(293,583
)
                                 
Financing Activities
                               
                                 
Proceeds from issuance of shares upon exercise of options
   
723
     
803
     
3,063
     
2,570
 
Purchase of treasury shares
   
(95,156
)
   
(69,026
)
   
(369,196
)
   
(288,443
)
Dividends paid to noncontrolling interest
   
(355
)
   
(291
)
   
(3,036
)
   
(1,771
)
Repayment of debt
   
-
     
(1,071
)
   
(87,435
)
   
(2,628
)
 Net cash used in financing activities
   
(94,788
)
   
(69,585
)
   
(456,604
)
   
(290,272
)
                                 
Effect of exchange rates on cash and cash equivalents
   
(8,174
)
   
3,754
     
(6,914
)
   
2,643
 
                                 
Net change in cash, cash equivalents and restricted cash
   
(183,871
)
   
(202,676
)
   
(28,282
)
   
(19,782
)
Cash, cash equivalents and restricted cash, beginning of period
 
$
668,903
   
$
715,990
   
$
513,314
   
$
533,096
 
                                 
Cash, cash equivalents and restricted cash, end of period
 
$
485,032
   
$
513,314
   
$
485,032
   
$
513,314
 
                                 
Reconciliation of cash, cash equivalents and restricted cash reported in the consolidated balance sheet:
 
Cash and cash equivalents
 
$
481,712
   
$
511,795
   
$
481,712
   
$
511,795
 
Restricted cash included in other current assets
 
$
3,320
   
$
1,519
   
$
3,320
   
$
1,519
 
Total cash, cash equivalents and restricted cash shown in the statement of cash flows
 
$
485,032
   
$
513,314
   
$
485,032
   
$
513,314
 


NICE LTD. AND SUBSIDIARIES
             
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
       
U.S. dollars in thousands (except per share amounts)
           

   
Quarter ended
   
Year to date
 
   
December 31,
   
December 31,
 
   
2024
   
2023
   
2024
   
2023
 
GAAP revenues
 
$
721,600
   
$
623,192
   
$
2,735,272
   
$
2,377,508
 
Non-GAAP revenues
 
$
721,600
   
$
623,192
   
$
2,735,272
   
$
2,377,508
 
                                 
GAAP cost of revenue
 
$
232,386
   
$
200,878
   
$
909,524
   
$
768,173
 
Amortization of acquired intangible assets on cost of cloud
   
(19,592
)
   
(17,935
)
   
(93,370
)
   
(75,667
)
Amortization of acquired intangible assets on cost of product
   
-
     
(255
)
   
(410
)
   
(1,021
)
Cost of cloud revenue adjustment (1,2)
   
(3,520
)
   
(4,605
)
   
(12,549
)
   
(10,965
)
Cost of services revenue adjustment (1)
   
(2,966
)
   
(3,142
)
   
(10,472
)
   
(11,906
)
Cost of product revenue adjustment (1)
   
(18
)
   
15
     
(108
)
   
121
 
Non-GAAP cost of revenue
 
$
206,290
   
$
174,956
   
$
792,615
   
$
668,735
 
                                 
GAAP gross profit
 
$
489,214
   
$
422,314
   
$
1,825,748
   
$
1,609,335
 
Gross profit adjustments
   
26,096
     
25,922
     
116,909
     
99,438
 
Non-GAAP gross profit
 
$
515,310
   
$
448,236
   
$
1,942,657
   
$
1,708,773
 
                                 
GAAP operating expenses
 
$
334,902
   
$
299,649
   
$
1,279,794
   
$
1,174,108
 
Research and development (1,2)
   
(6,461
)
   
(6,997
)
   
(28,822
)
   
(31,402
)
Sales and marketing (1,2)
   
(15,565
)
   
(11,515
)
   
(57,891
)
   
(48,048
)
General and administrative (1,2)
   
(21,628
)
   
(34,588
)
   
(81,042
)
   
(92,291
)
Amortization of acquired intangible assets
   
(6,263
)
   
(3,506
)
   
(22,087
)
   
(15,757
)
Valuation adjustment on acquired deferred commission
   
-
     
22
     
24
     
128
 
Change in fair value of contingent consideration
   
3,054
     
18,258
     
3,054
     
18,258
 
Non-GAAP operating expenses
 
$
288,039
   
$
261,323
   
$
1,093,030
   
$
1,004,996
 
                                 
GAAP financial and other income, net
 
$
(16,938
)
 
$
2,635
   
$
(58,872
)
 
$
(22,473
)
Amortization of discount and loss of extinguishment on debt
   
(430
)
   
(1,182
)
   
(1,834
)
   
(4,668
)
Realized loss on marketable securities, net
   
-
     
(12,271
)
   
-
     
(12,271
)
Change in fair value of contingent consideration
   
-
     
-
     
(115
)
   
(817
)
Non-GAAP financial and other income, net
   
(17,368
)
   
(10,818
)
   
(60,821
)
   
(40,229
)
                                 
GAAP taxes on income
 
$
71,741
   
$
38,378
   
$
162,238
   
$
119,399
 
Tax adjustments re non-GAAP adjustments
   
(22,878
)
   
4,464
     
19,787
     
41,937
 
Non-GAAP taxes on income
 
$
48,863
   
$
42,842
   
$
182,025
   
$
161,336
 
                                 
GAAP net income
 
$
99,509
   
$
81,652
   
$
442,588
   
$
338,301
 
Amortization of acquired intangible assets
   
25,855
     
21,696
     
115,867
     
92,445
 
Valuation adjustment on acquired deferred commission
   
-
     
(22
)
   
(24
)
   
(128
)
Share-based compensation (1)
   
49,720
     
47,298
     
187,717
     
180,504
 
Acquisition related expenses (2)
   
438
     
13,534
     
3,167
     
13,987
 
Amortization of discount and loss of extinguishment on debt
   
430
     
1,182
     
1,834
     
4,668
 
Realized loss on marketable securities, net
   
-
     
12,271
     
-
     
12,271
 
Change in fair value of contingent consideration
   
(3,054
)
   
(18,258
)
   
(2,939
)
   
(17,441
)
Tax adjustments re non-GAAP adjustments
   
22,878
     
(4,464
)
   
(19,787
)
   
(41,937
)
Non-GAAP net income
 
$
195,776
   
$
154,889
   
$
728,423
   
$
582,670
 
                                 
GAAP diluted earnings per share
 
$
1.54
   
$
1.24
   
$
6.76
   
$
5.11
 
                                 
Non-GAAP diluted earnings per share
 
$
3.02
   
$
2.36
   
$
11.12
   
$
8.79
 
                                 
Shares used in computing GAAP diluted earnings per share
   
64,802
     
65,749
     
65,506
     
66,265
 
                                 
Shares used in computing non-GAAP diluted earnings per share
   
64,802
     
65,749
     
65,506
     
66,265
 



NICE LTD. AND SUBSIDIARIES
             
RECONCILIATION OF GAAP TO NON-GAAP RESULTS  (continued)
   
U.S. dollars in thousands
             

(1
)
Share-based Compensation
                       
        
Quarter ended
   
Year to date
 
        
December 31,
   
December 31,
 
         
2024
     
2023
     
2024
     
2023
 
                                     
   
Cost of cloud revenue
 
$
3,520
   
$
4,605
   
$
12,487
   
$
10,965
 
   
Cost of services revenue
   
2,966
     
3,142
     
10,472
     
11,906
 
   
Cost of product revenue
   
18
     
(15
)
   
108
     
(121
)
   
Research and development
   
6,461
     
6,997
     
28,492
     
31,402
 
   
Sales and marketing
   
15,554
     
11,515
     
57,230
     
48,023
 
   
General and administrative
   
21,201
     
21,054
     
78,928
     
78,329
 
        
$
49,720
   
$
47,298
   
$
187,717
   
$
180,504
 

(2
)
Acquisition related expenses
                               
        
Quarter ended
   
Year to date
 
        
December 31,
   
December 31,
 
         
2024
     
2023
     
2024
     
2023
 
                                     
   
Cost of cloud revenue
 
$
-
   
$
-
   
$
62
   
$
-
 
   
Research and development
   
-
     
-
     
330
     
-
 
   
Sales and marketing
   
11
     
-
     
661
     
25
 
   
General and administrative
   
427
     
13,534
     
2,114
     
13,962
 
        
$
438
   
$
13,534
   
$
3,167
   
$
13,987
 



NICE LTD. AND SUBSIDIARIES
             
RECONCILIATION OF GAAP NET INCOME TO NON-GAAP EBITDA
   
U.S. dollars in thousands
             

   
Quarter ended
   
Year to date
 
   
December 31,
   
December 31,
 
   
2024
   
2023
   
2024
   
2023
 
   
Unaudited
   
Audited
   
Unaudited
   
Audited
 
                         
GAAP net income
 
$
99,509
   
$
81,652
   
$
442,588
   
$
338,301
 
Non-GAAP adjustments:
                               
Depreciation and amortization
   
48,776
     
41,212
     
205,020
     
167,360
 
Share-based Compensation
   
48,185
     
46,170
     
182,067
     
176,658
 
Financial and other expense/ (income), net
   
(16,938
)
   
2,635
     
(58,872
)
   
(22,473
)
Acquisition related expenses
   
438
     
13,534
     
3,167
     
13,987
 
Change in fair value of contingent consideration
   
(3,054
)
   
(18,258
)
   
(3,054
)
   
(18,258
)
Valuation adjustment on acquired deferred commission
   
-
     
(22
)
   
(24
)
   
(128
)
Taxes on income
   
71,741
     
38,378
     
162,238
     
119,399
 
Non-GAAP EBITDA
 
$
248,657
   
$
205,301
   
$
933,130
   
$
774,846
 



NICE LTD. AND SUBSIDIARIES
               
NON-GAAP RECONCILIATION - FREE CASH FLOW FROM CONTINUING OPERATIONS
     
U.S. dollars in thousands
               

   
Quarter ended
   
Year to date
 
   
December 31,
   
December 31,
 
   
2024
   
2023
   
2024
   
2023
 
   
Unaudited
   
Audited
   
Unaudited
   
Audited
 
  Free cash flow (a)
                       
  Net cash provided by operating activities
 
$
249,522
   
$
180,496
   
$
832,641
   
$
561,430
 
                                 
Purchase of property and equipment
   
(7,567
)
   
(6,079
)
   
(34,962
)
   
(29,205
)
Capitalization of internal use software costs
   
(16,819
)
   
(13,868
)
   
(64,805
)
   
(54,974
)
                                 
  Free Cash Flow
 
$
225,136
   
$
160,549
   
$
732,874
   
$
477,251
 

(a) Free cash flow from continuing operations is defined as operating cash flows from continuing operations less capital expenditures of the continuing operations and less capitalization of internal use software costs.