| Processing Time |
Comparative Data |
10/1/07-3/31/08 |
| Previous Fiscal Years Data |
| 2003 |
2004 |
2005 |
2006 |
2007 |
| Complaints pending during fiscal year |
| Average number of days in investigation stage |
267 |
168 |
208 |
176 |
124 |
111 |
| Average number of days in final action stage |
NA |
65 |
45 |
71 |
83 |
20 |
| Complaint pending during fiscal year where hearing was requested |
| Average number of days in investigation stage |
NA |
NA |
NA |
178 |
197 |
77 |
| Average number of days in final action stage |
NA |
NA |
NA |
13 |
30 |
20 |
| Complaint pending during fiscal year where hearing was not requested |
| Average number of days in investigation stage |
NA |
NA |
NA |
176 |
243 |
117 |
| Average number of days in final action stage |
NA |
NA |
65 |
86 |
99 |
NA |