EX-99.1 2 a06-23379_1ex99d1.htm EX-99

Exhibit 99.1

 

NEWS RELEASE

 

Media Contact:

Scott Blevins, Overstock.com, Inc.

+1 (801) 947-3133

sblevins@overstock.com

Investor Contact:

Kevin Moon, Overstock.com, Inc.

+1 (801) 947-3282

kmoon@overstock.com

Overstock.com Reports Third Quarter 2006 Financial Results

SALT LAKE CITY (November 6, 2006) — Overstock.com, Inc. (NASDAQ: OSTK; www.overstock.com) today reported financial results for its third quarter ended September 30, 2006.

·      Q3 Total revenue: $158.7 million, down 6% versus 2005

·      Q3 Gross profits: $22.9 million, down 14% versus 2005

·      Q3 Gross margins: 14.5% compared to 15.7% in 2005

·      Q3 Net loss: $(24.5) million or $(1.19) loss per share compared to $(12.4) million or $(0.66) loss per share in 2005

Dear Owners,

The Q3 financial results were poor. For the first time in our history, quarterly revenue decreased compared to the prior year. In addition, early fourth quarter revenue continues to lag slightly behind last year’s revenue.

This year we have been fixing business processes and systems integral to serving our customers. Most of these projects were completed ahead of schedule and, as a result, customer satisfaction rebounded beautifully— based on our Net Promoter Score we have surpassed our previous levels of customer satisfaction (as we just announced, a recent national poll ranked us #4 in customer service in the nation). In Q3 we were confident enough to begin ramping up offline advertising. However, conversion — the percentage of visitors who became buyers — was weak, too weak, in fact, to overcome with marketing. As a result, our marketing efficiency suffered, though we have finally achieved our long sought goals in consumer awareness of our brand.

I will provide a brief update on operations, a more lengthy discussion on what we’re doing to improve marketing efficiency and site conversion for the holiday season and beyond, then briefly discuss the balance sheet and two litigation matters. I’ll end with some thoughts on what I think the future may look like.

-more-




OPERATIONS UPDATE

Operationally, things are snapping into place: I believe that we have never been better prepared for the holidays. Customer satisfaction scores have rebounded to levels at or above where they were before our IT problems last fall. This is a reflection of improvements made in Customer Care, IT, Logistics and Merchandising this year.

IT Systems: After years of frenetic growth on a shoestring, we have a smoothly-running technology platform upon which to grow the business (just as growth has died).

Logistics: Stress tests show our order management system can process over 10x the order volume it could last year. Efficiency at our Salt Lake City warehouse has improved by more than 100%, bringing about a handsome decline in variable costs.

Merchandising: Currently we are supporting approximately the same level of sales as last year with only slightly over half the inventory we had at the same point last year. This is the result of a tremendous amount of work that has gone into reducing complexity within Merchandising, especially by eliminating poor performing products. I expect one further stair step in inventory efficiency, along with a stair-step in gross margins (though gross margins will suffer in Q4 as we chop out this inventory).

Customer Care: In Q3 we completed Phase 1 of the implementation of RightNow Technologies. It may be the best managed implementation we have ever done. Phase 2 —Voice Self-Service — should go live this week, which will make it easy for customers to handle some functions (such as order tracking) on their own without speaking to Customer Care. That said, customers will still be able to reach live associates at any time.

MARKETING UPDATE

Marketing: We intended to keep our marketing spend around 7% of sales this year. However, having entered Q3 with our systems and processes on solid ground, we increased marketing to get ahead of Q4. Unfortunately, sales did not follow.

Online we’re fighting inflation from increases in costs-per-click and the expiration of portal deals, which are either no longer available or else too expensive now to justify. We can overcome this by becoming better in our keyword buys. Marketing is now more granular in its analyses through our internally-developed search engine marketing tool, which we expect will let them manage keyword buys better.

We also increased offline marketing, mostly in radio. According to the survey we commissioned in September, our prompted name recognition is 65% among consumers and 81% among Web shoppers, making Overstock.com a remarkably powerful brand with the same level of brand awareness as Amazon. Yet so far we saw little sales traction

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from this spend. For that reason, we are now directing the majority of our marketing dollars to projects that we expect will directly improve conversion.

Internal Marketing (Web Site and Email): We are rebuilding this function piece by piece. We’ve outsourced some of these functions to firms who have proven capable of implementing their technologies relatively quickly for a reasonable cost.

Collaborative filtering (e.g., “People who bought this also bought that”) is now done by Aggregate Knowledge on all our product pages. It will be extended further throughout the site this month.

Bayesian recommendations (e.g., “This kind of customer should be shown these products”) will be provided by ChoiceStream. They personalize parts of the Yahoo! site and other large media sites. The only part we will have live in 2006 is a gift finder: tell us for whom you are shopping, your relationship, answer some questions about the recipient, and we generate a page of gift recommendations. We plan to extend this technology across the Web site and to email marketing in the first half of 2007.

Content management will be provided by Kefta by November 17. More details on this in the future.

BALANCE SHEET

Inventory: We’ve become much more efficient at managing inventory, and we may get even better. I expect to end 2006 with an inventory balance under $50 million.

Cash: We experience our annual cash nadir in early November, and then see a steady inflow of cash through the remainder of Q4. Come January a significant fraction of that cash will drop from our balance sheet as we pay partners. Depending on how the next few quarters play out, we may or may not have a need to raise cash in 2007. Note that our inventory line of credit remains available to us should we need it (currently an additional $32 million is available to us under this line).

LITIGATION

Two updates on litigation:

Furnace Brook: Since August 2005, we’ve been in litigation with a patent troll (the characterization is that of the United States District Court of Utah) who alleged our business practices and Web site infringed its patent. On October 30, 2006, the United States District Court for the Southern District of New York granted summary judgment in our favor, ruling that we do not infringe the patent as a matter of law. The court’s

3




decision ends all claims against us by Furnace Brook, barring an appeal which we will defend as vigorously as we did the original case.

Rocker/Gradient: Our suit against Gradient Analytics, Rocker Partners, and their principals remains on appeal with the California Court of Appeals. All parties have submitted briefs. The California Attorney General also submitted an amicus brief supporting our view of the law. The court has informed the parties that it is ready to rule on the appeal without hearing oral argument; we agreed to this but the defendants have requested oral argument. The defendants seem intent on doing all they can to delay what I view as the inevitable discovery process. We will pursue this action aggressively.

WHAT DOES THE FUTURE LOOK LIKE?

I have been unsuccessful at predicting the future for a while, but here are my thoughts on the subject.

 The IT problem that developed last September, which we have discussed at length in prior communications, has had lingering effects that ran well into this year. In fact, while we viewed it internally as a 2005 Q4 — early 2006 Q1 problem (which is what it was technologically), I see now that in terms of affecting customer behavior it was more of a 2005 December — 2006 April problem. It has taken an enormous amount of work to recover, but our operations and infrastructure are now healthy and strong. In the past we ran at an A- and regularly generated 100% growth: now I think we are running at an A+ but seeing no growth. I am not entirely sure what to make of that. I anticipate (at least in the sense of, “am prepared for”) a slow, steady updraft in growth as we get into the holiday season (but mention that this could be offset by other factors, and repeat that, as noted above, we’ve not yet seen a lift in early Q4 results).

There are a few things that may break in our favor, but I am not counting on any.

·                  Our name recognition is fantastic. Analysis shows that as we built more and more name recognition in prior years it created a bigger and bigger holiday spike (until our problems last year broke that trend).

·                  Our NPS (Net Promoter Score) is superb. Our customers are extremely satisfied.

·                  Some of our new technologies mentioned above may ratchet conversion up a click or two.

·                  We have a couple inexpensive skunkwork projects that may work out quickly.

4




Who knows: taken together, these factors may (or may not) give us a boost during the holidays. Or they could be offset by unforeseen factors. One point about which I am confident: our IT and Logistics systems and operations are well prepared for whatever wave washes over us during the next six weeks.

I look forward to discussing these developments on our call.

 

Humbly submitted,

 

Patrick M. Byrne

 

P.S. If you have questions, please feel free to email them to Kevin Moon at kmoon@overstock.com before the conference call, so we may address them.

KEY FINANCIAL AND OPERATING METRICS

Total revenue—Overstock.com reported total revenue for the three months ended September 30, 2006 of $158.7 million, a 6% decrease from the $169.3 million reported in 2005. For the nine months ended September 30, 2006, total revenue increased 3% to $498.9 million from $485.8 million in 2005.

 

Gross profit and gross margins—Gross profit for the three months ended September 30, 2006 was $22.9 million (14.5% margins), a 14% decrease from the $26.6 million (15.7% margins) reported in 2005. For the nine months ended September 30, 2006, gross profits totaled $71.1 million (14.3% margins), a 4% decrease from the $74.0 million (15.2% margins) in 2005.

 

Net loss—Net loss for the three months ended September 30, 2006 was $24.5 million or $1.19 loss per share, compared to $12.4 million, or $0.66 loss per share, in 2005. Net loss for the nine months ended September 30, 2006 was $56.2 million, or $2.81 loss per share, compared to $18.6 million, or $0.96 loss per share, in 2005.

 

Overstock.com had cash and marketable securities of $39.4 million and working capital of $56.6 million on September 30, 2006.

5




Gross bookings (excluding auctions and travel)—Gross bookings for the three months ended September 30, 2006 totaled $170.6 million, a 5% decrease from the $179.5 million reported last year. For the nine months ended September 30, 2006, gross bookings totaled $543.6 million, a 3% increase from the $527.5 million reported in 2005.

 

# # #

 

About Overstock.com

Overstock.com, Inc. is an online “closeout” retailer offering discount, brand-name merchandise for sale over the Internet. The company offers its customers an opportunity to shop for bargains conveniently, while offering its suppliers an alternative inventory liquidation distribution channel. Overstock.com, headquartered in Salt Lake City, is a publicly traded company listed on the NASDAQ National Market System and can be found online at http://www.overstock.com.

Overstock.com® is a registered trademark of Overstock.com, Inc. All other trademarks are the property of their respective owners.

This press release contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements include, but are not limited to, statements regarding our readiness for the holidays, the ability to grow the business on the current IT systems, the level of order-picking volume we can process, improvements in inventory efficiency, future gross margin levels, the implementation date and the utility of the voice self-service application, the benefits of our internally-developed search engine marketing tool, the benefits of our marketing expenditures, our ability to increase conversion, the timing, costs, and benefits of the personalization technology implementations, our future levels of and need for cash, our ability to improve inventory management and balances, our future litigation strategies, the probability of discovery in any litigation, future growth, the success of skunkwork projects, as well as all such other risks as identified in our Form 10-K for the year ended December 31, 2005, and all our subsequent filings with the Securities and Exchange Commission, which contain and identify important factors that could cause the actual results to differ materially from those contained in our projections or forward-looking statements.

 

6




 

Overstock.com, Inc.

Consolidated Statements of Operations (unaudited)

(in thousands, except per share amounts)

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

 

 

2005

 

2006

 

2005

 

2006

 

 

 

 

 

 

 

 

 

 

 

Revenue

 

 

 

 

 

 

 

 

 

Direct

 

$

68,449

 

$

56,564

 

$

196,397

 

$

205,044

 

Fulfillment partner

 

100,874

 

102,163

 

289,445

 

293,857

 

 

 

 

 

 

 

 

 

 

 

Total revenue

 

169,323

 

158,727

 

485,842

 

498,901

 

 

 

 

 

 

 

 

 

 

 

Cost of goods sold

 

 

 

 

 

 

 

 

 

Direct

 

59,169

 

51,037

 

168,998

 

183,213

 

Fulfillment partner

 

83,589

 

84,742

 

242,821

 

244,584

 

 

 

 

 

 

 

 

 

 

 

Total cost of goods sold

 

142,758

 

135,779

 

411,819

 

427,797

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

26,565

 

22,948

 

74,023

 

71,104

 

 

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

Sales and marketing

 

17,959

 

17,816

 

49,285

 

43,163

 

Technology

 

8,081

 

16,284

 

18,282

 

44,921

 

General and administrative

 

9,984

 

12,708

 

24,896

 

38,515

 

 

 

 

 

 

 

 

 

 

 

Total operating expenses

 

36,024

 

46,808

 

92,463

 

126,599

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

(9,459

)

(23,860

)

(18,440

)

(55,495

)

 

 

 

 

 

 

 

 

 

 

Interest income

 

(1,690

)

460

 

(150

)

2,989

 

Interest expense

 

(1,264

)

(1,096

)

(4,226

)

(3,638

)

Other income (expense), net

 

11

 

(6

)

4,181

 

(7

)

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

(12,402

)

(24,502

)

(18,635

)

(56,151

)

Deemed dividend related to redeemable common stock

 

(47

)

(33

)

(140

)

(99

)

 

 

 

 

 

 

 

 

 

 

Net income (loss) attributable to common shares

 

$

(12,449

)

$

(24,535

)

$

(18,775

)

$

(56,250

)

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share

 

 

 

 

 

 

 

 

 

- basic

 

$

(0.66

)

$

(1.19

)

$

(0.96

)

$

(2.81

)

- diluted

 

$

(0.66

)

$

(1.19

)

$

(0.96

)

$

(2.81

)

Weighted average common shares outstanding

 

 

 

 

 

 

 

 

 

- basic

 

18,844

 

20,600

 

19,468

 

20,052

 

- diluted

 

18,844

 

20,600

 

19,468

 

20,052

 

 

 

 

 

 

 

 

 

 

 

Other data:

 

 

 

 

 

 

 

 

 

Shopping bookings (in 000s)

 

$

179,480

 

$

170,590

 

$

527,470

 

$

543,582

 

Travel bookings (in 000s)

 

$

9,666

 

$

10,888

 

$

27,618

 

$

29,196

 

Auction gross merchandise volume (in 000s)

 

$

7,302

 

$

6,751

 

$

20,266

 

$

21,690

 

Average customer acquisition cost (shopping)

 

$

22.92

 

$

31.22

 

$

21.40

 

$

24.33

 

Average registrant acquisition cost (auctions)

 

$

6.61

 

$

2.02

 

$

7.48

 

$

2.36

 

 

7




 

Overstock.com, Inc.

Consolidated Balance Sheets (unaudited)

(in thousands, except per share amounts)

 

 

December 31,

 

September 30,

 

 

 

2005

 

2006

 

Assets

 

 

 

 

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

56,224

 

$

39,386

 

Marketable securities

 

55,799

 

 

 

 

 

 

 

 

Cash, cash equivalents and marketable securities

 

112,023

 

39,386

 

Accounts receivable, net

 

11,695

 

11,591

 

Inventories, net

 

93,269

 

68,782

 

Prepaid inventory

 

9,633

 

4,028

 

Prepaid expenses

 

8,508

 

9,340

 

 

 

 

 

 

 

Total current assets

 

235,128

 

133,127

 

Restricted cash

 

253

 

 

Property and equipment, net

 

63,914

 

64,625

 

Goodwill

 

13,169

 

13,169

 

Other long-term assets, net

 

13,449

 

11,464

 

 

 

 

 

 

 

Total assets

 

$

325,913

 

$

222,385

 

 

 

 

 

 

 

Liabilities, Redeemable Securities and Stockholders’ Equity

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Accounts payable

 

$

101,436

 

$

50,767

 

Accrued liabilities

 

46,847

 

20,432

 

Capital lease obligations, current

 

6,683

 

5,361

 

 

 

 

 

 

 

Total current liabilities

 

154,966

 

76,560

 

Capital lease obligations, non-current

 

3,058

 

3,880

 

Convertible senior notes

 

74,935

 

75,194

 

 

 

 

 

 

 

Total liabilities

 

232,959

 

155,634

 

 

 

 

 

 

 

Redeemable common stock

 

3,205

 

 

 

 

 

 

 

 

Stockholders’ equity:

 

 

 

 

 

Common stock

 

2

 

2

 

Additional paid-in capital

 

250,939

 

285,165

 

Accumulated deficit

 

(96,829

)

(153,079

)

Treasury stock

 

(65,325

)

(65,182

)

Accumulated other comprehensive gain (loss)

 

962

 

(155

)

 

 

 

 

 

 

Total stockholders’ equity

 

89,749

 

66,751

 

 

 

 

 

 

 

Total liabilities, redeemable securities and stockholders’ equity

 

$

325,913

 

$

222,385

 

 

8




 

Overstock.com, Inc.

Consolidated Statements of Cash Flows (unaudited)

(in thousands)

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

Twelve months ended
September 30,

 

 

 

2005

 

2006

 

2005

 

2006

 

2005

 

2006

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from operating activities:

 

 

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(12,402

)

$

(24,502

)

$

(18,635

)

$

(56,151

)

$

(15,893

)

$

(62,434

)

Adjustments to reconcile net loss to cash provided by (used in) operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

4,901

 

8,469

 

9,466

 

23,013

 

10,696

 

29,161

 

Realized (gain) loss from marketable securities

 

2,776

 

 

2,361

 

(2,085

)

2,749

 

(1,484

)

Loss on disposition of property and equipment

 

 

 

 

599

 

34

 

2,056

 

Stock-based compensation from stock options

 

(8

)

1,042

 

65

 

3,088

 

149

 

3,095

 

Stock options issued to consultants for services

 

(312

)

(3

)

(338

)

31

 

(43

)

369

 

Treasury stock issued to employees as compensation

 

91

 

67

 

402

 

679

 

402

 

720

 

Amortization of debt discount and deferred financing fees

 

179

 

139

 

602

 

417

 

749

 

435

 

Gain from retirement of convertible senior notes

 

 

 

(4,170

)

 

(4,170

)

(1,988

)

Changes in operating assets and liabilities:

 

 

 

 

 

 

 

 

 

 

 

 

 

Accounts receivable, net

 

(968

)

(1,753

)

(965

)

104

 

(4,201

)

(4,040

)

Inventories, net

 

(36,587

)

6,040

 

(51,576

)

24,487

 

(62,325

)

29,352

 

Prepaid inventory

 

(2,196

)

(781

)

(284

)

5,605

 

(284

)

8,578

 

Prepaid expenses

 

(1,124

)

436

 

(5,760

)

(728

)

(6,337

)

93

 

Other long-term assets, net

 

(424

)

(123

)

(435

)

(105

)

(523

)

(1,821

)

Accounts payable

 

6,663

 

14,847

 

(17,911

)

(50,669

)

23,674

 

3,697

 

Accrued liabilities

 

19,503

 

(3,072

)

21,997

 

(26,415

)

27,177

 

(24,846

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net cash provided by (used in) operating activities

 

(19,908

)

806

 

(65,181

)

(78,130

)

(28,146

)

(19,057

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from investing activities:

 

 

 

 

 

 

 

 

 

 

 

 

 

Decrease in restricted cash

 

200

 

 

969

 

253

 

1,242

 

633

 

Investments in marketable securities

 

(21,552

)

 

(183,543

)

 

(248,503

)

(2,000

)

Sales of marketable securities

 

34,062

 

 

196,250

 

56,756

 

207,679

 

76,771

 

Expenditures for property and equipment

 

(12,190

)

(7,807

)

(36,466

)

(20,018

)

(39,796

)

(28,292

)

Acquisition of Ski West (net of cash acquired)

 

(24,620

)

 

(24,620

)

 

(24,620

)

 

Other investments

 

 

 

 

(100

)

 

(100

)

Proceeds from the sale of property and equipment

 

 

 

 

1

 

20

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net cash provided by (used in) investing activities

 

(24,100

)

(7,807

)

(47,410

)

36,892

 

(103,978

)

47,014

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash flows from financing activities:

 

 

 

 

 

 

 

 

 

 

 

 

 

Payments on capital lease obligations

 

(182

)

(124

)

(3,234

)

(2,878

)

(3,386

)

(6,730

)

Borrowings on line of credit

 

4,368

 

5,245

 

4,368

 

78,503

 

4,368

 

86,003

 

Payments on line of credit

 

 

(5,245

)

 

(78,503

)

(1,000

)

(90,371

)

Proceeds from the issuance of convertible senior notes

 

 

 

 

 

116,251

 

 

Payments to retire convertible senior notes

 

 

 

(27,935

)

 

(27,935

)

(7,735

)

Payments of deferred financing fees

 

 

 

 

 

 

 

Proceeds from the issuance of common stock

 

 

 

 

25,000

 

75,207

 

25,000

 

Purchase of treasury stock

 

 

 

(24,133

)

 

(24,133

)

 

Purchased call options for purchase of treasury stock

 

 

 

(47,507

)

 

(47,507

)

 

Settlement of call options for cash

 

7,937

 

 

7,937

 

 

7,937

 

 

Exercise of stock options

 

2,973

 

806

 

6,881

 

2,267

 

7,615

 

2,701

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net cash provided by (used in) financing activities

 

15,096

 

682

 

(83,623

)

24,389

 

107,417

 

8,868

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effect of exchange rate changes on cash

 

137

 

40

 

111

 

11

 

126

 

(14

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net increase (decrease) in cash and cash equivalents

 

(28,775

)

(6,279

)

(196,103

)

(16,838

)

(24,581

)

36,811

 

Cash and cash equivalents, beginning of period

 

31,350

 

45,665

 

198,678

 

56,224

 

27,156

 

2,575

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents, end of period

 

$

2,575

 

$

39,386

 

$

2,575

 

$

39,386

 

$

2,575

 

$

39,386

 

 

9