EX-21 3 cvg9302014ex21.htm EXHIBIT CVG 9.30.2014 EX 21


Exhibit 21 to 2014 10-Q
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Convergys Corporation Direct and Indirect Subsidiaries
 
 
 
 
 
September 30, 2014
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Entity Name
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jurisdiction
Convergys Corporation
 
 
 
 
 
 
 
 
 
 
 
 
Ohio
 
Asset Ohio Fourth Street LLC
 
 
 
 
 
 
 
Ohio
 
Convergys Software Service (Beijing) Ltd.
 
 
 
 
 
 
 
Peoples Republic of China
 
Convergys Government Solutions LLC
 
 
 
 
 
 
 
Ohio
 
Convergys Customer Management Group Inc.
 
 
 
 
 
 
 
Ohio
 
 
SGS Holdings, Inc. (90.60156%)
 
 
 
Delaware
 
 
 
Stream Global Services, Inc.
 
Delaware
 
 
 
 
 
Stream Global Services El Salvador S.A. de C.V. (0.1%)
El Salvador
 
 
 
 
 
Stream Holdings Corporation
 
 
 
 
 
 
Delaware
 
 
 
 
 
 
SGS Netherlands CV (1%)
 
 
 
 
 
 
Netherlands
 
 
 
 
 
 
Stream Florida Inc.
 
 
 
 
 
 
Delaware
 
 
 
 
 
 
 
Stream Ireland Contact Services Limited
Ireland
 
 
 
 
 
 
Stream New York Inc.
 
 
 
 
Delaware
 
 
 
 
 
 
Stream Italy S.R.L.
 
 
 
 
 
Italy
 
 
 
 
 
 
Stream Global Services - US, Inc.
 
 
 
 
Delaware
 
 
 
 
 
 
 
Stream Global Services - AZ, Inc.
 
Arizona
 
 
 
 
 
 
Stream International (Bermuda) Ltd.
 
Bermuda
 
 
 
 
 
 
 
Stream International Egypt LLC (1%)
 
 
 
Egypt
 
 
 
 
 
 
 
Stream Global Services El Salvador S.A. de C.V. (99.9%)
El Salvador
 
 
 
 
 
 
 
Convergys Philippines Inc. (fka Stream International Global Services Philippines, Inc.) (1.5625%)
Philippines
 
 
 
 
 
 
 
Stream International Costa Rica S.A.
Costa Rica
 
 
 
 
 
 
 
Stream Global Services Honduras S.A. (99.6%)
Honduras
 
 
 
 
 
 
 
Stream Global Services Denmark APS
Denmark
 
 
 
 
 
 
 
Stream International Service Europe BV
Netherlands
 
 
 
 
 
 
 
 
Stream International Egypt LLC (99%)
Egypt
 
 
 
 
 
 
 
 
SGS Tunisie S.A.R.L. (1%)
Tunisia
 
 
 
 
 
 
 
 
Stream Conact Tunisie S.A.R.L. (fka N2SP Tunisie S.A.R.L.) (1%)
Tunisia
 
 
 
 
 
 
 
 
Convergys Ireland Limited (fka Stream Ireland Limited)
Ireland
 
 
 
 
 
 
 
 
 
SGS Tunisie S.A.R.L. (99%)
Tunisia
 
 
 
 
 
 
 
 
 
Stream Conact Tunisie S.A.R.L. (fka N2SP Tunisie S.A.R.L.) (99%)
Tunisia
 
 
 
 
 
 
 
Stream Mauritius Limited
Mauritius
 
 
 
 
 
 
 
 
Stream International Services Pvt. Ltd.
India
 
 
 
 
 
 
 
 
 
Infowavz International Pvt. Ltd. (98.1715105%)
India
 
 
 
 
 
 
Stream International Inc.
 
Delaware
 
 
 
 
 
 
 
Stream Global Services Honduras S.A. (0.4%)
 
Honduras
 
 
 
 
 
 
 
Convergys International Nordic AB (fka Stream International Nordic AB)
 
Sweden





 
 
 
 
 
 
 
Stream International Sp. z.o.o. (99%)
 
Poland
 
 
 
 
 
 
 
Convergys Luxembourg
 
Luxembourg
 
 
 
 
 
 
 
 
Convergys International Inc.
Delaware
 
 
 
 
 
 
 
 
 
SGS Holdings, Inc. (9.39844%)
Delaware
 
 
 
 
 
 
 
Convergys Group Servicios de Apoyo Informatico, S.L. (fka Stream Servicios de Apoyo Informatico, S.L.)
 
Spain
 
 
 
 
 
 
 
Stream International (N.I.) Limited
 
United Kingdom
 
 
 
 
 
 
 
 
Stream International Sp. z.o.o. (1%)
 
Poland
 
 
 
 
 
 
 
 
Stream Tunisie, S.A.R.L. (1%)
 
Tunisia
 
 
 
 
 
 
 
Convergys Global Services GmbH (fka Stream Global Services GmbH)
 
Germany
 
 
 
 
 
 
 
Convergys International Europe B.V. (fka Stream International Europe B.V.)
 
Netherlands
 
 
 
 
 
 
 
 
Stream Tunisie, S.A.R.L. (99%)
 
Tunisia
 
 
 
 
 
 
 
 
Stream International Bulgaria EOOD
 
Bulgaria
 
 
 
 
 
 
 
SGS Netherlands CV (99%)
 
Netherlands
 
 
 
 
 
 
 
 
Stream Global Services LLC
 
Delaware
 
 
 
 
 
 
 
 
 
SGS Netherlands Cooperatief U.A. (1%)
Netherlands
 
 
 
 
 
 
 
 
SGS Netherlands Cooperatief U.A. (99%)
 
Netherlands
 
 
 
 
 
 
 
 
 
SGS Netherlands Investment Corporation B.V.
Netherlands
 
 
 
 
 
 
 
 
 
 
Convergys Philippines Inc. (fka Stream International Global Services Philippines, Inc.) (98.4375%)
Philippines
 
 
 
 
 
 
 
 
 
 
 
Stream Global Services Nicaragua, S.A. (0.01%)
Nicaragua
 
 
 
 
 
 
 
 
 
 
 
eTelecare Philippines, Inc.
Philippines
 
 
 
 
 
 
 
 
 
 
 
Convergys Services Philippines, Inc. (fka Stream Global Services Phils, Inc.)
Philippines
 
 
 
 
 
 
 
 
 
 
Stream Global Services Hong Kong Limited
Hong Kong
 
 
 
 
 
 
 
 
 
 
 
Stream (Suzhou) Information Consulting Co., Limited
China
 
 
 
 
 
 
 
 
 
 
 
Suzhou SiJun Information Services Co. Ltd.
China
 
 
 
 
 
 
 
 
 
 
Convergys Services Singapore Pte. Ltd. (fka Stream Global Services - Singapore Pte. Ltd.)
Singapore
 
 
 
 
 
 
 
 
 
 
 
Stream Business Process Outsourcing South Africa (Proprietary) Ltd.
South Africa
 
 
 
 
 
 
 
 
 
 
 
etelcare Global Solutions - UK, Ltd.
United Kingdom
 
 
 
 
 
 
 
 
 
 
 
Stream Global Services Nicaragua, S.A. (99.99%)
Nicaragua
 
 
 
 
 
 
 
 
 
 
Convergys Holdings (GB) Limited (fka LBM Holdings Limited)
United Kingdom
 
 
 
 
 
 
 
 
 
 
 
Convergys Holdings (UK) Ltd. (fka LBM Holdings (UK) Ltd.)
United Kingdom





 
 
 
 
 
 
 
 
 
 
 
 
Convergys Intelligent Contact Ltd. (fka Stream Intelligent Contact Ltd., fka LBM Direct Marketing Ltd.)
United Kingdom
 
 
Convergys Customer Management Australia Pty Ltd
 
 
 
Australia
 
 
Convergys Customer Management Colombia S.A.S.
 
 
 
 
 
Colombia
 
 
Convergys Funding Inc.
 
 
 
 
 
Kentucky
 
 
Convergys Customer Management International Inc.
 
 
 
 
 
Ohio
 
 
 
Convergys Customer Management Group Canada Holding Inc. (99.84%)
 
Delaware
 
 
 
 
 
Convergys Customer Management Delaware LLC
 
 
Delaware
 
 
 
 
 
Convergys Netherlands LLC
 
 
 
 
Delaware
 
 
 
 
 
 
Convergys Customer Management C.V. (0.0026% GP)
Netherlands
 
 
 
 
 
Convergys Customer Management C.V. (99.9974% LP)
Netherlands
 
 
 
 
 
 
Convergys CMG Netherlands LLC
Delaware
 
 
 
 
 
 
Convergys International Luxembourg S.a.r.l.
 
 
Luxembourg
 
 
 
 
 
 
 
Convergys Canada LLC
 
 
 
Delaware
 
 
 
 
 
 
 
 
Convergys Canada LP (0.1% GP)
 
Canada
 
 
 
 
 
 
 
Convergys Canada LP (99.9% LP)
 
 
Canada
 
 
 
 
 
 
 
 
Convergys Canada Holding B.V.
Netherlands
 
 
 
 
 
 
 
 
 
Convergys Netherlands B.V.
Netherlands
 
 
 
 
 
 
 
 
 
 
CCM Limited Partner ULC
Nova Scotia, Canada
 
 
 
 
 
 
 
 
 
 
 
Stream International Canada ULC
Canada
 
 
 
 
 
 
 
 
 
 
 
Convergys CMG Canada Limited Partnership (99% LP)
Manitoba, Canada
 
 
 
 
 
 
 
 
 
 
 
Convergys New Brunswick, Inc.
New Brunswick, Canada
 
 
 
 
 
 
 
 
 
 
 
 
Convergys CMG Canada Limited Partnership (1% GP)
Manitoba, Canada
 
 
 
 
 
 
 
Convergys International B.V.
Netherlands
 
 
 
 
 
 
 
 
Convergys Philippines Services Corporation
Philippines
 
 
 
 
 
 
 
 
 
Convergys Singapore Holdings Pte. Ltd.
Singapore
 
 
 
 
 
 
 
 
 
Convergys Malaysia (Philippines) Sdn Bhd (fka Datacom Connect (Phil) Sdn Bhd)
Malaysia
 
 
 
 
 
 
 
 
Convergys Malaysia Sdn Bhd (fka Datacom South East Asia (M) Sdn. Bhd.)
Malaysia
 
 
 
 
 
 
 
 
Intervoice, LLC (30%)
Texas
 
 
 
Convergys Services Denmark ApS
 
 
 
 
Denmark
 
 
 
Convergys Korea Limited (51%)
 
 
 
 
Korea
 
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (1%)
 
Mexico
 
 
 
Convergys Customer Management Netherlands B.V.
 
 
 
 
Netherlands
 
 
 
Convergys CMG UK Limited
 
 
 
 
United Kingdom
 
 
 
PT Convergys Customer Management Indonesia (1%)
 
 
 
 
Indonesia
 
 
Encore Receivable Management, Inc.
 
 
 
Kansas
 
 
Convergys India Services Private Limited
 
 
 
India
 
 
 
Convergys International Solutions (Mauritius) Limited
 
 
Mauritius
 
 
Convergys CMG Insurance Services LLC
 
 
 
Ohio
 
 
Convergys Learning Solutions LLC
 
 
 
Delaware
 
 
 
DigitalThink (India) Pvt. Ltd.
 
 
India





 
 
 
 
 
Convergys Customer Management Group Canada Holding Inc. (0.16%)
Delaware
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (99%)
 
 
Mexico
 
 
Convergys Employee Care Puerto Rico, LLC
 
 
Puerto Rico
 
 
Intervoice, LLC (70%)
 
 
Texas
 
 
 
Edify LLC
 
Delaware
 
 
 
 
 
Intervoice do Brasil Comerico Servicos e Partipacoes Ltda.
Brazil
 
 
 
Intervoice GP, Inc.
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (1%)
 
 
Nevada
 
 
 
Intervoice LP, Inc.
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (99%)
Nevada
 
 
 
Intervoice Acquisition Subsidiary, Inc.
 
Nevada
 
 
 
 
 
Intervoice Colombia Ltda. (6%)
Colombia
 
 
 
Intervoice Colombia Ltda. (94%)
 
 
 
 
Colombia
 
 
 
Intervoice do Brasil Comerico Servicos e Partipacoes Ltda. (99.999993%)
 
Brazil
 
 
 
Brite Voice Systems, LLC
 
 
 
 
Kansas
 
 
 
 
 
Intervoice Pte Ltd.
 
Singapore
 
 
 
 
 
Intervoice Limited
 
 
 
 
United Kingdom
 
 
 
 
 
 
Intervoice GmbH
 
 
Germany
 
 
PT Convergys Customer Management Indonesia (99%)
 
 
 
 
 
Indonesia
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• All subsidiaries conduct business under their legal name.